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1

bought audio subscription, then bought tracks, but wont allow

Community Beginner ,
Apr 02, 2025 Apr 02, 2025

bought audio subscription, then bought tracks, blue tick came up next to track, pulled track into timeline

on time line it works well and can edit it.

when i have finished my total video edit and go to file, then export, media it says

unlincesnesed low quality audio, to license the audio download the high quality file

 

my subscription has been approved

i have rang and they said yes approved

now they saying technical issue

 

any advice ?

have i missed a step adobe pic 20250403_153548.jpg

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correct answers 1 Pinned Reply

Adobe Employee , Apr 03, 2025 Apr 03, 2025

Hi @Tim46 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

Sorry for the frustration.

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Adobe Employee ,
Apr 03, 2025 Apr 03, 2025
LATEST

Hi @Tim46 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

Sorry for the frustration.

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