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7 replies

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
May 2, 2024

Hello @Tommaso287183211d0e,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
T
Tommaso287183211d0eAuthor
Participant
March 6, 2023

I tried to do what you told me but it still doesn't work

T
Tommaso287183211d0eAuthor
Participant
March 6, 2023

hy, it usually gives me this problem even with .mp4s, but I'll try anyway

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
March 6, 2023

Convert mp3 to wave before bringing it into Premiere.

T
Tommaso287183211d0eAuthor
Participant
March 6, 2023

I usually work with .mp4 and mp3 files

 

T
Tommaso287183211d0eAuthor
Participant
March 6, 2023

Hy my version is the last one and my PC have a i9-11900k 16gb of ram at 3600mhz

A GTX 1070 of msi

 

R
Community Expert
RobShultzCommunity Expert
Community Expert
March 5, 2023

Please give us more information such as system specs, version of Premiere. What kind of files you're working with.

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