Bug: Horizontal scroll buggy in version 23.4

[defaultuqf7h1bbyif6]

With the new update of Premiere Pro (version 23.4) horizontal scroll on the timeline hardly works at all. When I use a two finger swipe on my trackpad to move the timeline left or right, it normally moves very smoothly and moves long distances quickly. But in version 23.4 it hardly moves, and I have to push down hard on the trackpad and do really long swipes to initiate a (weak) scroll.

I ended up reinstalling version 23.3, and horizontal scroll on the timeline now works perfectly again.
I hope this will be fixed with future updates so I can always have the latest version.

[Umut22192313srp7]

I do have the same problem. Trackpad is basically unusable now. It must be the new feature they called smoother mouse scrolling, which apparently does the opposite. 

[nbechere]

I'm trying to repro the scrolling issue on my end and it seems to work normally on my side. I have a couple of questions that would hopefully help me get to the bottom of this:

- Can you specify which hardware (Mac/Win, OS Version, Trackpad Brand etc) you're using?
- Can you check your OS Input Device Settings (for the trackpad) if there are any custom settings that might be causing this?
- Any additional plugins or OS Level Software that is installed on the system that could impact the track pad behaviour?

Is this happening in any other panels in Premiere or exclusively in the timeline panel?

      Thanks & Greetings, Nico  

[Umut22192313srp7]

I am having the same issue with 2 different macs. Both of the running 13.3.1 Ventura. Premiere version 23.4.0. Mac Mini M1 has Apple External Trackpad. For the Macbook air M2, it is built in trackpad. No external plugins are installed. Macbook Air is a clean install as well. Tracpad works, but it gives you a response after moving your finger around 1-2 cm. Problem only occurs in timeline area. Project section or any other areas run smooth. That problem also does not exist in premiere 23.3. 

[kolpakovichkir]

The same problem after updating to last Premiere Pro. Macbook pro 14 M1 Pro, Macos 13.3.1 (a) , Premiere Pro version 23.4

[meydotnet]

Me too. Timeline scrolling on my M1 Pro MacBook is unusable now. It needs long swipes to get a laggy scroll, even on a completely empty timeline.

[heshame46499270]

Same problem, ver 23.4 and M1 max macbook pro, trackpad was working fine in 23.3 

[georgiasphoto]

Makes the timeline entirely unusable. Same issue.

[Karl261837917m5x]

Same issue here with v23.4 on Windows 11 (on a Lenovo Legion 5) - it looks like it's interpreting the two finger drag as a 'pinch to zoom' gesture with virtually no movement (since your two fingers remain around the same distance apart) so it sometimes scrolls a tiny bit, basically nothing. The two-finger drag to scroll behaviour doesn't appear to work anywhere in the UI of v23.4. I have reverted to v23.3

[clouiselole]

Other panels seem to work fine. But the timeline panel is buggy. M1 Max Macbook Pro, 16"

[MrRoodyHadley]

Same here! 23.4 has ruined mouse scroll functions...

Had to 'roll' back to 23.2

Reading a lot of similar threads, 100% an Adobe buggerd up!


R

[Berk5C11]

same issue, m2 macbook air, premiere  23.4, ventura 13.3.1 (a)

[default2w401blua7lt]

Yep. Me too. Please could you provide a fix for this Adobe?

[jnsdebraekeleer]

Same problem on 23.4. I'm on Samsung Galaxy Book Business with Windows 11 Pro. Can't scroll timeline with built in trackpad or with my Microsoft Arc Mouse that has a little trackpad as well, It however works totally normal with my Logitec M510 Mouse that has a scroll wheel. Hope this gets fixed quickly!

[stefant94]

I am having the same issue on a Macbook M1 Pro. Going back to the previous version of premeire as buggy scroll makes working with the timeline very frustrating. 

[nbechere]

Gotcha all - I was able to reproduce the scrolling bug on another system and we have submitted a fix for the issue. You should see all scrolling issues fixed in the next version. If anyone has time to download and test with the current Beta Version (Creative Cloud Desktop App -> Beta apps -> Premier Pro) - that would be awesome to make sure the issue is 100% fixed when we release the update. 

[MrRoodyHadley]

Thanks nbechere!

The Beta 23.5 has solved the mouse scroll issue for me. All seems to be working perfectly fine now. 

RoodyH

[Karl261837917m5x]

The beta resolved the issue for me on Windows, looks promising.