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Participant
October 12, 2023

Can't Mark In or Out on the source monitor after Latest Update on Version 24.0

  • October 12, 2023
  • 27 replies
  • 4241 views

Can't seem to mark in or out on the source monitor after updating to Version 24.0 Also keyboard shortcuts "I" and "O" don not work with the source monitor even while it is the panel that is selected. Any ideas how to fix this issue asap?

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27 replies

Known Participant
October 18, 2023

Samen issue, on Mac Studio (M1 max) and pp24

Stan Jones
Community Expert
Community Expert
October 17, 2023

Matt,

 

Thanks for the additional info.

 

> when a clip from the media browser is opened in the source monitor, although you can't SEE the in/out points you set, as the OP indicates, they are actually there. If you drag the clip down to the timeline it will contain the section set by the invisible in/out points.

 

Yes, I thought that was very interesting.

 

Stan

 

Matt Young14394008
Legend
October 17, 2023

Oh, also noticed that when a clip from the media browser is opened in the source monitor, although you can't SEE the in/out points you set, as the OP indicates, they are actually there.  If you drag the clip down to the timeline it will contain the section set by the invisible in/out points.

Matt Young14394008
Legend
October 17, 2023

@Stan Jones - unfortunately, the added issue I'm experiencing (playhead starting to play on setting in/out in the source monitor) is very random but relatively consistent, if that can even be possible!  I can pull a clip from the project panel to the source monitor (or match frame a clip in the timeline to get it open in the source monitor) and set in/out points no trouble, but then go to change them to something else and the issue will appear.  As well, I can literally set an in point while stopped and it stays stopped, set an out point and it stays stopped, then move the playhead along, stop, and set a new out point and it starts playing when o is pressed.  No rhyme or reason that I can discern.

I've included a video which documents the issue, though it's hard to see what's happening without seeing the fingers hitting the keyboard at the same time so you can see the discrepency.

Participant
October 17, 2023

Same issue. this is bad Adobe team ! Sloppy work with the upgrade. get the basics right atleast

Stan Jones
Community Expert
Community Expert
October 17, 2023

I did not see that in Release 24.0.0 and not in Beta 24.1.0.57. But I did not try the several patterns that might matter (open already edited clip from timeline etc).

 

Is there a sequence of steps that matters? Does it happen every time?

 

I loved your title for this bug!

 

Stan

 

Matt Young14394008
Legend
October 17, 2023

In addition to the 'not being able to set in and out points in the source monitor for media browser footage' bug, I'm also experiencing the issue where setting an out point in the source monitor (on footage in the project, obviously) with playhead stopped causes the playhead to play.  Am I missing a setting or is this a bug?

Community Manager
October 16, 2023

Hi everyone, 

 

We're aware of an issue in v24.0 where In & Out points can't be applied to the clips loaded from the Media Browser to the Source monitor. For the time being, please try importing the media in the Project panel & then load them in the Source monitor to apply I/O points. You may also try our latest Beta & check if it's working properly. Please refer to this link to know more about the Creative Cloud Beta program. 

 

Thanks,

Sumeet

Stan Jones
Community Expert
Community Expert
October 15, 2023

@Sumeet Kumar Choubey,

 

I see another report of the set in/out not working in the source monitor.

https://community.adobe.com/t5/premiere-pro-bugs/mark-in-i-and-out-o-not-working-in-the-source-monitor-for-2024-update/idi-p/14159784

 

I am on Win 10, running the new Release 24.0.0. I tried opening the clip in the source monitor from the Project Panel, from the Timeline, and from Media Browser. I can set in/out with shortcuts or icons in the first two, but I cannot set in/out either way if opening from Media Browser.

 

I can clear the in/out when opened from the project panel, but I CANNOT if opened from the timeline - not using the shortcut, and the menu option is greyed out (Markers -> Clear in/out). I see no way to reset that in/out once it has been set. You can change it to something else. This limitation just doesn't seem like it would be by design.

 

I also tested in Beta 24.1.0.55. Setting in/out works in all 3 conditions, including when opened in Source Monitor from Media Browser. Also, when opened from the timeline, I cannot clear in/out.

 

Stan

 

Participant
October 13, 2023

Hello dear, I did everything you indicated and the bug still persists, it is somewhat annoying to work like this. I hope some expert on the subject knows how to provide us with a prompt and quick solution.