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Aiden Soave
Inspiring
March 6, 2024

P: Detailed Report: Premiere Pro 2024 has Some Severe UI Issues

First of all, Apologies I recently made a post about this before but i thought it was rushed and i feel i can explain this issue at a lot more detail. As there is multiple issues i shall split this post into several sections (Please Check Last Section For Technical Specifications And Other Notes On My Tests)

 

Premiere Pro 2024 has Some Severe UI Issues. (Beta Included)
READ THIS :
THIS IS A MASTER THREAD FOR THIS ISSUE. WHERE I WILL BE POSTING EVERY SINGLE FINDING I POSSIBLY CAN. IF YOU SEE THIS POST AND ARE SUFFERING FROM THIS ISSUE PLEASE HIT UPVOTE. 

AND COMMENT YOUR PC SPECS AND SPECIFICS ON YOUR EXPERIENCES. EVEN IF YOU HAVE NOTHING TO ADD JUST A COMMENT SAYING THAT YOU ARE EXPERIENCING THIS BUG IS ENOUGH TO PUSH MORE TOWARDS A FIX. IF YOU FIND ANYONE EXPERIENCING THIS BUG ALSO IN ANOTHER FORM PLEASE REDIRECT THEM HERE SO THEY CAN COMMENT AND WE CAN HAVE ONE SPACE FOR THIS ISSUE AND EVERYONE EXPEIRIENCING IT. 
REGULAR UPDATES ON MY FINDINGS ON THIS BUG WILL BE DOCUMENTED HERE ALSO. 

 

 

ISSUE: Timeline Zooming__________________________________

In Premiere The Timeline Can Be Used To Zoom into Specified Areas Of The Timeline For Precise Adjustments. Or Zoomed Out to See More Of The Project Done By Either The Scroll Wheel. Or The Zoom Bar On The Ui Located At The Bottom Of The Timeline Panel

Also Doing This In Premiere 2024 Is No Longer Usable

This Feature Also Drops To 1 Frame Per 3 Seconds. 

 

Unlike Issue One, This Issue DOES subside if the timeline isnt as complex. This includes zooming in

BUT Once The Timeline Is Zoomed Out Fully. And it has to draw ALL the Timeline Items. It Drops To 1 Frame Per 3 minutes.


The Testing Sequence i used had thousands of audio tracks, video tracks and clips and Was Used Across Multiple Versions Of Premiere Pro From 2018 -> 2023 -> Beta

 

NOTE: ON THE TEST PROJECT I ALSO DISABLED EVERYTHING WITHIN THE GEAR ICON OF THE TIMELINE TO MAKE SURE IT WASNT AN ISSUE WITH AUDIO WAVES OR ANOTHER ELEMENT THATS DREW ONTO CLIPS ON THE TIMELINE. AND IT MADE LITTLE TO NO CHANGE WHAT SO EVER TO THE PERFORMANCE OF THIS FEATURE.

Premiere Pro CC 2023 Build 23.2

The Results In This Version Were Perfect. The Zooming On The Timeline Worked and ran at about 10/20 frames Per Second and doesnt slow down REGARDLESS of the audio or video clip quantity
I Would Consider This a Usable Standard For Premiere
This Result Is the Same in my Tests From CC 2018 -> CC 2023 Build 23.2

 

Premiere Pro CC 2023 Build 23.3

Timeline Performance Differs For The First Time Since 2018 Here. Going from 20 Fps on Zooming Out. To 7/10 fps zooming out.
This Is Still Usable BUT WORSE
[i cant seem to find an online backup for the change notes of build 23.3. so i cannot analyse them to see what change could have caused this issue to start.]

 

Premiere Pro CC 2023 Build 23.5

Timeline Performance Becomes What It Is Today.

1 Frame Per 3 Seconds. This Continues To Produce The Same Results If Not Worse Through to The Latest 2024 Build To Even Beta

 

 

TECHNICAL SPECIFICATIONS_______________________________

These Tests Were Done Apon 2 Machines. Both Running FRESH installs Of Windows 11 Pro. With ALL Drivers Up To Date. And Windows Also Up To Date


MACHINE 1 
Processor          : RYZEN 9 5950X (Chipset Drivers Up To Date)
Ram                   : G.SKILL F4-3600C17D-32GTZR 64 GB (16 GB x 4 DUAL CHANNEL) (XMP ENABLED)

Drive 1                : Samsung 980 1 TB NVMe M.2 3500MB/s (MZ-V8V1T0BW) 
Drive 2               : Crucial P5 2TB CT2000P5SSD8 NVMe M.2 3400MB/s
Motherboard    : MSI MPG X570 GAMING EDGE WIFI (BIOS + DRIVERS UP TO DATE)
GPU                   :  PALIT NVIDIA RTX 3080 (Studio Driver : 551.61 AND TESTED 528.49)


MACHINE 2

Processor          : Intel Core i7 8750H (Chipset Drivers Up To Date)
Ram                   :  32gb Ram

Drive 1                : SABRENT M.2 NVMe SSD 2TB 3200 MB/s (SB-RKTQ-2TB)
Motherboard    : N/A (BIOS + DRIVERS UP TO DATE)
GPU                   :  1070 Max-Q (Studio Driver : 551.61)


FIX ATTEMPTS___________________________________________

Monitor : Issue Did Not Fix Using A Non GSYNC Monitor, Or A 60Hz/120hz/144hz/240hz Monitor, nor did anything change on a resolution change from 16:9 or 21:9 even 32:9. the only thing that showed any difference was if the overall screen resolution was smaller. as there was less pixels for the timeline to render. as premiere stopped showing cuts sooner.

Nvidia Control Panel : 

  • Threaded Optimisation : No Change
  • Power Management Mode : No Change
  • Low Latency Mode : No Change

 

Nvidia Drivers :
Alternate Drivers Other Than The Most Recent Studio-551.61 Only Produced Worse Effects.

Mouse Polling Rate:
This DID HELP ALL Versions of Premiere. But The Issue Still Persists Regardless. Just Slighty Faster Across The Board. moving polling rate from 1000 to 125 via the razer synapse app.

GPU SETTINGS : 

  • Hardware-Accelerated GPU Scheduling - No Change
  • Optimised For Windows Games - No Change

 

Windows Startup:
Every Unneeded service was disabled and startup programs were all disabled. i even booted into safe mode to see if the issue persisted and it did.

Premiere Pro Memory:
Set it as low as it could go and as high. and no change was seen

Operating System: 
i havent tested windows 10 for the same effects but my comment on this is, its most likely the same.
i have been told on mac its not an issue. but windows 11 it is. i cannot test as i dont have a mac.

Fresh Installs: 
DDU was used every time to install GPU Drivers
Both Machines Have Been FULLY Reset Twice During These Tests.

Power Plan:
No Change When Changing To ANY Power Plan.

Footage Type:
ProRes422 
Audio Is Uncompressed 32bit 48k

Audio Settings: Setting Input To None Did Nothing.
growing files made no change.

Unsure to whats causing this. but im hoping it can either be patched soon or in some way have a solution so i can get this video to my employer soon... without having to use outdated versions of premiere.
ive attached a video below showing the issues. in comparison to 2022



EDIT:
A fresh windows install with nothing on it other than gpu drivers. chipset drivers and premiere still shows the same results
SO I'VE ATTACHED MY TEST PROJECT. please download premiere 2022 and premiere 2024 with this project and view the differences in timeline performance. the footage will be offline but thats okay as the issue is specific to rendering items on the timeline, NOT the videos themselves

67 답변

Aiden Soave
Aiden Soave작성자
Inspiring
June 5, 2024

@the_dudes sadly the issue still persists for me even with the effects panel closed. but more recent betas are working better

the_dudes
Inspiring
June 4, 2024

You'll never guess this one:

 

Closing the effects control panel did the magic trick 😂

 

Everything is back to fluid/as expected! All timeline features (Show xy...), 4K timeline, multiple Lumetri FX stacked, Chromakey. Even a bazillion of open panels: scopes, infamous track mixer, essential panels, text editing. Yay, I guess?

the_dudes
Inspiring
June 4, 2024

This. Is. Nuts.

PP is so bogged down, I can't work! 🙎

Specs: Win 10 x64, AMD 1950x, 64G Ram, RTX3090 at 555.85
Please fix 😭

Participant
April 28, 2024

Premiere is unusable for me with this new interface lag. 3 seconds between clicks. Looking forward to a resolution.

Aiden Soave
Aiden Soave작성자
Inspiring
April 26, 2024

UPDATE: BETA 24.5.0 (BUILD 21) (1/1)

unsure what was changed with this update but timeline performance is SEGNIFICANTLY slower. now it doesnt matter how many clips are on the timeline. if the timeline is resized during playback. the entire timeline has a massive lag and delay applied to it

Aiden Soave
Aiden Soave작성자
Inspiring
April 22, 2024

UPDATE: 23.5 CHANGES (1/1)

As Of Today This Thread Will Opperate A Bit Differently. I Shall Be Updating in Categorys To Keep Information Condenced.

 

What Is "23.5 CHANGES"?

Adobe Premiere Pro CC 2023 v23.5 Is The Origin of Bug. This Category Is For My Findings Within The Archived Update Logs For v23.5.  Some New Developments Have Been Made


BASIS FOR THE ISSUE: 

  • Timeline Lag When Too Many Elements On Screen At Once
  • Big Impact From V23.4 -> V23.5
  • DrawBot Change May Be At Hand
  • Timeline Elements Have NEGITIVE EFFECT IN ALL VERSIONS (Proxy Badges)
  • GPU Speed Has NO EFFECT
  • CPU Speed HAS POSSITIVE EFFECT
  • Scaling HAS POSITIVE EFFECT (300% Improves The Issue)
  • Resolution HAS POSITIVE EFFECT (Lower The Resolution = Better The Performance)
    (ISSUE IS LINKED TO TIMELINE GUI ELEMENT SCALE. SMALLER THE TIMELINE BETTER THE PERFORMANCE.)

 

(UPDATED) Adobe Premiere Pro CC 2023 v23.5 Changes                         

  • Fixed Timeline Scroll Lag (VERY POSSIBLE)
  • High-res Monitor Timeline Performance Fix (Most Likely)
  • Optimized GPU Memory Utilization (Very Likely)
  • Improved Timeline Scrubbing and Playback (NOT THE ISSUE)**
  • Dropouts/Missing Waveforms When Timeline Zoom Fix (NOT THE ISSUE)**

(crossed items will be at the bottom in fine line text.)                                                                                                                                          

                                                                                                                                            


High-res Monitor Timeline Performance Fix

THIS IS THE THE MOST LIKELY CANDIDATE FOR A CAUSE. As we know this issue is highly affected by screen resolution. and screen scaling. the

bigger the timeline is. the worse this issue gets. meaning whatever optimisation was made here could well be the issue we are searching for. 

With Little Information on Whats Actually Changed I Cannot Provide More Information Than This At This Time

 

 

Fixed Timeline Scroll Lag

If This Is Related To Timeline Elements Being Drawn Its Very Possible This Is The Issue.

With Little Information on Whats Actually Changed I Cannot Provide More Information Than This At This Time

 

 

Optimized GPU Memory Utilization

GPU Speed Improvements Dont Improve The Issue.
So its VERY Possible That Whatever GPU Changes Were Made Is Not Supported By Some Machines. Gpu Overclocks Should AT LEAST show some improvement. Not none at all? BUT the other 2 issues are still more likely candidates.

With Little Information on Whats Actually Changed I Cannot Provide More Information Than This At This Time

                                                                                                                                           

 

**Now For The Changes Ive Made To Remove The Other 2 From Possible Issues. Improved Timeline Scrubbing and Playback:  It Seems That In Comparison From The most recent beta and this update. there IS an improvmeent in scrubbing and playback and its not actually an issue at all. as scrubbing and playback are better than ever. Dropouts/Missing Waveforms When Timeline Zoom Fix: Disabling "audio waveform". the same issue appears. maybe a little improvement but nothing substancial. Due To This ive ruled it out as a possuble cause.

 

Again i will restate. This issue is more easily solved if im allowed access to some back end details to be able to solve this issue for you. or at least gain some more intel. I'm willing to sign whatever contracts or doccuments that are required to allow me to do this legally without breaking company policy. even just read only access.
Failing this the best next step would be for an adobe employee to go into the repository for Premiere Pro at the time of july 2023 when this update took place and look into the 3 issues ive provided. then send me custom premiere pro versions without these modifications or some changes to them so i can report the changes. 

Aiden Soave
Aiden Soave작성자
Inspiring
April 22, 2024

UPDATE: GPU OC

As mentioned earlier i popped a gpu overclock on and premiere seen no improvement in timeline performance whatsoever.

which to me is proof enough that this problem is CPU based as the cpu overclocks made a difference on timeline performance.

or possibly an issuse with the communication between the cpu and gpu.
if i make any more developments ill doccument them here

Aiden Soave
Aiden Soave작성자
Inspiring
April 19, 2024

@R Neil Haugen So ive disabled Memory integrity (of course)
ive also upped and disabled my virtual memory.
ive enabled and disabled memory compression
ive disabled every memory setting i can find. and although the timeline lag i think got a tiny bit less. the issue still very much persists

R Neil Haugen
Legend
April 19, 2024

They've got a fancy name I don't recall from the post. But I've seen a couple other users here and elsewhere that found it, turned it off, and suddenly memory usage was vastly improved for Premiere.

 

I HATE about everything in computers and monitors designed to "enhance the user experience".

Everyone's mileage always varies ...
Aiden Soave
Aiden Soave작성자
Inspiring
April 19, 2024

@R Neil Haugen just curious. by "optimize memory use and resources" do you mean "memory integrity"? ive did some googling and i cant seem to find a setting with that

although if it is core isolation and memory integrity your mentioning. i have those both disabled as i disabled TPM in my bios for debugging

although its interesting that you have a 3960x and dont experience these issues. it means its most likely either a GPU or Motherboard issue. or maybe the 3960x reports were user error and not this bug.

theres so many possibilities. but i really want to be able to see into adobe specifics so i can find out what the issue actually is. 

i might try overclocking my gpu and see the impact of that on the ui performance as a whole. as if it improves there we may know where the issue lies. im still trying to find any programs i can use to benchmark this to find what it could be!
and im just loosing the will to live hahahah! im kidding. i just want to find this bug asap. cause i know if i had the right tool id be able to figure it out in a day