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October 10, 2024

Error Retrieving Frame with Overwritten AE renders

  • October 10, 2024
  • 1 reply
  • 144 views

Hi Developers,

 

I have been getting this error for years now with the hopes that it would be fixed but alas it hasn't. This is a very base level function that used to work no problem. The problem? Everytime I have to overwrite a render in AE while PR is open then I return to PR the file I have overwritten throws an error I am attaching to this post. "Error retrieving frame ZZZ". Why not just ammend your render with an _1 etc you may ask. Well we would like to just replace files in the project because it makes things a whole lot easier especially if you have that same file in multipe timelines. Come on Adobe. Get the basic stuff right before moving onto AI.

 

Thank you

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1 reply

Kevin-Monahan
Community Manager
Community Manager
October 15, 2024

Hi @nicka94130427,

Can the team have more info? See, How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio