P: Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction in Premiere Pro

Confirming same for us. Can't use white balance tool on secondary attached monitor. Must drag program and source windows to main monitor and sample from the program preview.

I think this is related to the overall wonky multi-mointor / dpi-scaling support within Premiere that could really use an overhaul. Been causing me a lot of issues for at least 10 years and this is just one of those bugs. 

Moved to the bugs forum.

Still. Happening. 

This exact thing has been happening to me. I tried finding a setting or something for an hour before I just shut down premiere and relaunched it. The eye dropper works perfectly now. 

The same problem occurred to me. However I believe I now know the cause of the problem. Maybe this helps. I was working on two projects at the same time, the first one was busy analyzing the warp stabalizer, and I was color grading on the other. Maybe the problem with the eyedropper happened because the analyzing was running on the background. This error dissapeared as soon as I closed the project where I was doing the stabalization.

Hi Folks,

This may be helpful to some of you running into related problems. I've been beating my head against the wall a bit with similar issues (completely unresponsive key colour selection for HSL secondary) as colour's pretty important for my work and found a workaround that seems to be doing the trick.

It appears to me that the HSL key eyedroppers struggle with track/layer interference when making selections. Regardless of whether the target clip is selected (as you would expect, same as with other tools in Premiere Pro and After Effects), any layer or even empty track above the target clip track seems to prevent a selection from being made. I've shown a typical situation here where there's an adjustment layer, a mostly transparent AE comp layer and an empty track above the target footage; eyedropper was unresponsive in the case of Fig.1, works fine so far in Fig.2:

[Fig.1: Original clip position.]

[Fig.2: Clip moved to top layer. Shift+Drag to maintain timeline placement.]

Temporarily dragging the clip to the topmost track, above all else, before making the key colour selection seems to do the trick for me. I can now use the HSL Secondary eyedropper to select my key colour(s).

My current setup: Version 22.5.0 (Build 62) // Windows 10 // i7-9700  // 16GB RAM // Workspace setup with preview panel (sample source) on primary and colour management + timeline on secondary.

I'll be submitting something to the Devs on the feedback forum shortly, just thought I should help folks out here first. I think we'd all expect that if you have the target clip selected (you know, the one you need to select to access the tool and make the change) that it should be looking to sample from that clip, regardless of where it is in the track stack.

Cheers! Hope it helps!

—Chris

Its now June 2021 and I have this issue and have had it for a long time. Please, Please fix this stupid issue. I have tried all these suggestions and it still won't work. I am going to start editing in Resolve from now on, as the issues with Premiere just keep stacking up. 

Windows 10

3900x

64gigs of ram

1070 nvidia card

everything is up to date.

[SOVED] Same issue. The color picker works again after I plug off my external monitor. 

I'm on Windows 10 with latest patches and latest primiere pro.

It seems to be a bug either for Windows or for premiere that it can not pick color when the secondary monitor is plugged in. 

I used the extend mode with the secondary monitor.

Hey, I had the exact same problem, until I disconnected my second monitor and the eyedropper tool suddenly started working again. So if you're using a second monitor, disconnect it and see if the eyedropper selector works.