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Prateek P N
Participant
March 12, 2025

Frame.io extension unable to upload the the timeline.

  • March 12, 2025
  • 2 replies
  • 513 views

Hi, I've been facing this issue for about a week where Frame.io is unable to upload the timeline directly to frame.io through the extension in in Premiere Pro which is a hasle for getting feedbacks on the video. Please help if someone has a solution.

    2 replies

    P
    Prateek P NAuthor
    Participant
    March 13, 2025

    @IanB_360 I'm using V 25.1.0 (Build 73). Yes I've been exporting the timeline to local drive and uploadinf it to frame.io through browser.

    • Issue - Frame.io extension unable to upload the timeline.
    • Adobe Premiere Pro version number: V 25.1.0 (Build 73)
    • Operating system - Mac OS 15.3
    • System Info: 

      • M2 Max

      • 64 GB

      • 1 TB SSd

    • Video format: H.264, Sony S-Log 3/Cine
    • Workflow details: Mostly A-Rolls, B-Rolls, PNG and AE Comps.
    • Steps to reproduce - Select edited timeline > Select in and out frame > Frame.io: Comments > Sign-in Frame.io through browser > Export & Share >  Choose upload location in frame.io folder , Range selected to in/out and present set to match source - adaptive low bitrate > Click on export > Renders.
    • Expected result - After it finished render a windows should pop up with the uploaded window and share link copy button.
    • Actual result -  After render finishes it just goes back to export window instead of showing the share windows and render isn't uploaded onto the Frame.io location.
    IanB_360
    Community Manager
    IanB_360Community Manager
    Community Manager
    March 12, 2025

    Hi @Prateek P N 
    Which version of Premiere Pro are you currently using? ALso if you could jump to the link and provide more specific information about the issue that will help us How do I write a bug report .
    For a workaround have you tried to export from Premiere to local storage and then separately upload that file to Frame io ?

    We hope to help soon.

    Thank you

    Ian

     

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