Participant

P: Unable to freely move clips and audio around on my timeline. Glitch, bug or setting?

Forum|Forum|4 years ago
May 21, 2021
106 replies
37099 views

If anyone is able to wave a magic wand and help me fix this issue then I would be so very grateful!

I am using Premier pro 25.1 on a windows PC, I opened up my project the other day to start work and I was unable to freely click on a clip and drag the clip about on the timeline with the same thing happening with audio. When I do click on a clip to move or drag it I am presented with the picture I have attached, in my program window.

I have tried everything on nearly every forum page I can find, reset all settings from splash, cleared cache, uninstalled and reinstalled softwear, new project, everything I can think of but I can't find anything anyway with someone with this same fault.

Thank you if anyone can save me!

(mod edit title)

Show previous replies

A

Aleksandr33860360fipm

Participant

Hi Kevin,
I have secondary monitor Cintiq Pro 24.
I turned it off. And now in Premiere pro I can move and drag clips on a main monitor. However, when turn on monitor Cintiq Pro I cannot move clips aggain. I have an English installation of Premiere Pro and Windows 11.
I hope this information can help you.

Alex

Kevin-Monahan

Community Manager

Very helpful, Alex. Thank you. I hope it helps the team solve the issue.

Cheers,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

A

Aleksandr33860360fipm

Participant

I bought a new computer with Windows 11 and installed Premiere Pro 2025. It only works for the first three minutes and then the Selection Tool freezes and won't work in the timeline. I can select clips but I can't move any video or Audio part in the Timeline.

I tried old versions of Premiere Pro, installed the new version again, everything is the same, It works only first three minutes.

Photoshop 2025 is working perfectly.
What I have to do in this case?

Kevin-Monahan

Community Manager

Hi @Lloyd_Allen3612,

Sorry, this is recent issue. Can you try a workaround tried on this thread? You can also try disconnecting a secondary monitor. I hope we can help you find a workaround until the team can find a fix for you. Sorry for the hassle.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

L

Lloyd_Allen3612Author

Participant

Thank you will do!

L

Lloyd_Allen3612Author

Participant

Slight update on this I have found a temp fix, if I undock the pannel from my window then it seems to work. I have reset back to save layout etc and that didn't fix now or before. I just want to know why this is happening lol

Kevin-Monahan

Community Manager

Hi @Lloyd_Allen3612,

Thanks for the post. Welcome to the forum. I'm Kevin from Adobe Support, a moderator here. We've seen a number of cases like yours this morning. In order to verify, can you include more details? See; How do I write a bug report?

Have you updated Windows recently? If so, when? Do you have dual monitors? Is everything working if you unplug the secondary monitor? Is this an English installation of Premiere Pro and/or Windows? Any details would be very helpful.

I hope we can help you shortly. Sorry for the issue.

Cheers,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

C

chadh3982169

Participant

Hey there. I just fired up Premiere Pro, added some assets, but now I'm not allowed to do anything. I have V1 primed on the timeline and I'm running out of ideas. I updated all drivers. I can't even click and drag the one clip further down on the timeline.

Kevin-Monahan

Community Manager

HI @chadh3982169,

Thanks for the message. Welcome to the forum. When did this start happening? Have you updated your system lately? For example, did you recently update Windows? That would be good to know. Is this a non-English version of Windows? Let us know any details. See: How do I write a bug report?

I hope the community or the team can help you shortly. Sorry for the hassle.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

H

Helena312148126uhz

Participant

Hola!

Parece que Premiere Pro no me deja arrastrar vídeos del proyecto al timeline ni mover los que ya tengo puestos en el timeline. Sin embargo, sí que puedo editarlos (cortarlos, tocar color, etc.). Ya he probado de todo, las pistas tanto de audio como vídeo están activadas, ninguna está bloqueada, he eliminado la aplicación y la he vuelto a instalar... Todo funcionaba bien hasta hace un par de días. Hoy, al abrirlo, me he encontrado con esto. Alguna solución?

Gracias!

Peru Bob

Community Expert

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

T

tomomi34933125ioko

Participating Frequently

サブモニターでのクリップの移動、挿入、テキストの順番の入れ替え等でマウス操作全般でエラーマークが表示されます。

クリップの長さは変更できます。

メインモニターでは問題なく動作します。

解決済み: Re: クリップがドラッグ＆ドロップで移動できない - Adobe Community - 15125759

Kevin-Monahan

Community Manager

Hello @tomomi34933125ioko,

Hi. I'm Kevin from Adobe Support, a moderator here. Thanks for filing this bug report.

If you could provide any other details from the team, it would be very helpful. See: How do I write a bug report? Any other workflow detauls would be helpful. For example, have you updated your system lately? Let the team know. I hope we can help you. Sorry for the problem.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

S

sebastianh42521201

Participant

Hey, I don't know why all the sudden I can't move videos in the timeline, I already tried everything, workspace reset, disable third party plugins, and I can't and I'm working on something importat, please help!!!

Issue_moving_clips_n_timeline.zip

Peru Bob

Community Expert

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

S

sebastianh42521201

Participant

Thank you. To be honest, it didn’t work. I installed the latest Nvidia Studio Driver, reset my preferences, uninstalled and reinstalled Premiere, and even started a new project, but it’s still not working. It’s so frustrating.