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R Neil Haugen
R Neil Haugen
Brainiac
April 12, 2020

Premiere and Media Encoder creating D:\AppData\Roaming\Adobe\Common\LUTs on launch

  • April 12, 2020
  • 44 replies
  • 7477 views
A number of users on the U2U forums are having issues with Premiere or MediaEncoder creating a folder tree on their 😧 drive as follows ...

D:\AppData\Roaming\Adobe\Common\LUTs

or

D:\AppData\Roaming\Adobe\Common\LUTs\Technical


It first was noted by people with Onedrive or Dropbox, but now several others have popped in that do not have those sync apps and everytime Premiere or Me launch, the apps create the folder-tree and folders.

Delete the folders, launch Pr or Me, the folders are created again.

A bug of some kind perhaps.

R.Neil Haugen

    44 replies

    Show previous replies
    W
    wiNGCom
    New Participant
    January 24, 2023
    Thank you Neil.

    It looks like a incorrect method is used to determine the AppData folder when creating this subfolder. The AppData folder is not always the base for the Documents root since this is configurable by the user.

    As a side note: ALL OTHER Adobe AppData gets saved at the correct location so it should be easy enough to track where this anomaly is created in the code

    In my case my Documents root is at D:\Dropbox\Documents and Premiere Pro creates a D:\Dropbox\AppData every time I run it, with just that LUTS\Technical empty folder inside
      M
      macgnarley
      Participating Frequently
      June 15, 2020

      Granted, this issue is not really hindering my Premiere experience, but it's been happening for so long and is quite annoying to my OCD brain, so I thought I'd seek help.

      Over a month ago, the AppData Folder (containing a sequence of empty folders up to the LUTS/Technical folder) started appearing on my desktop every time I started premiere. I expected it to go away with an update. It did not. I cleared the Media Cache. I reinstalled Premiere. It did not fix it. I have no idea why it started, I do not use LUTs and as far as I recall have not installed one in ages. 

       

      Has anyone had this issue or any idea of how to make these damn folders stop popping up? (see screenshot for exact folder) Thanks!

       

      Ann Bens
      Ann Bens
      Community Expert
      June 15, 2020

       

      M
      macgnarley
      Participating Frequently
      June 22, 2020

       


      https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/40289203-premiere-and-media-encoder-creating-d-appdata-roa

      Please embed useful information in reply to the original post.

        M
        MaestroCelejowski
        New Participant
        May 6, 2020

        Hi,

        I've onedrive on disk 😧 and Premiere on C:. When I open Premiere, program creating AppData folder on my OneDrive folder. I have all my projects in subfolders on folder Onedrive but when I delete this folder it creates again. I have also AppDate folder on C: disk. Can I do something to prevent the program from creating the folder on my Onedrive? Its empty and path looks - D:\OneDrive\AppData\Roaming\Adobe\Common\LUTs\Technical (Technical is a folder and its empty)

        --

        Best wishes 🙂

          M
          Michael Grenadier
          Community Expert
          May 6, 2020

          is this just annoying or are there other ramifications?  If it's just annoying I'd suggest you live with it or reach out to microsoft and hope they provide the necessary support for their product.   If there are other ramifications, please describe them and perhaps someone here will have an answer for you.  

          M
          MaestroCelejowski
          New Participant
          May 6, 2020

          I can live with It but I think that Premiere creates this folder and Onedrive or Microsoft company can't do nothing. I would like to change localization of creating this folder, is that posibble? 

          S
          Senator27
          New Participant
          April 12, 2020

          Hi

          I recently noticed that Premiere Pro is creating an AppData folder under my OneDrive location every time it starts.  The full path being created is D:\OneDrive\AppData\Roaming\Adobe\Common\LUTs\Technical, so I assume this is somthing to do with a setting for LUT locations.

           

          My actual system AppData folder is actually in the normal location:

          C:\Users\[myusername]\AppData\

           

          So, I don't understand why Premiere Pro is now creating this new AppData folder inside my OneDrive location.  OneDrive was installed after Premiere Pro, but for some readson after OneDrive was installed PP has started creating an AppData folder under OneDrive, instead of using the normal system AppData location.

           

          If I delete the AppData folder under OneDrive, it appears again as soon as I next run Premiere Pro.

           

          My system Documents and Pictures folders (shell folders) are now located at D:\One Drive\Documents, and D:\One Drive\Pictures, but I don't see why that would cause Adobe to create the AppData folder directly in the OneDrive root.

           

          Any suggestions as to why this may be occuring would be greatly appreciated.  I certainly don't need this folder syncing to OneDrive, and I prefer to keep the folder structure within any cloud syncing services to only what needs to be there.

           

          Thanks in advance

          Brent

            R Neil Haugen
            R Neil HaugenAuthor
            Brainiac
            April 12, 2020

            From my understanding of OneDrive (somewhat limited as it is) ... this would be OneDrive assuming it is supposed to back up that folder. So I think you need to tell OneDrive not to back up that folder.

             

            Neil

            Everyone's mileage always varies ...
            S
            Senator27
            New Participant
            April 13, 2020

            Hi Neil

             

            Thanks for your reply.  OneDrive only syncs a single folder to the cloud.  The user can specify the location of that OneDrive folder, then anything you intentionally place inside that folder gets syncd.  You cannot nominate other folders elswehere in your filesystem to also sync.  My operating system is on one physical drive (C:) and my OneDrive is on a different physical drive (D:)

             

            So yes, OneDrive is syncing the AppData folder, but only because Premiere Pro is creating it within the OneDrive folder at every launch.  I don't understand why it doesn't just use the default location of C:\Users\[myusername]\AppData.

             

            This has of course only been an issue since I installed OneDrive, and moved my system Documents and Pictures folder into the OneDrive folder.  Prior to that Premiere Pro used the default AppData location.

             

            The default locations of all of these folders would be:

            C:\Users\[myusername]\Documents

            C:\Users\[myusername]\Pictures\

            C:\Users\[myusername]\AppData\

             

            My configuration is:

            D:\OneDrive\Documents

            D:\OneDrive\Pictures

            C:\Users\[myusername]\AppData\

             

            Ie.  Documents and Pictures have been moved to OneDrive, but the AppData folder has been left on the C: in its default location (as I have no need to sync it to the cloud)

             

            The only thing I can think is that Premiere Pro assumes the AppData folder should reside in the same parent folder as the Documents / Pictures folder(s), as that is where it would be in a default system configuration.  But in my setup, that assumption results in the AppData folder being created in the OneDrive folder.

             

            It is not unusual to move the Documents and Pictures folders somethwere other than the default locations.  But it seems Premiere Pro determines the location of the AppData folder relative to the Docs / Pics folder, rather than maintaining an absolute reference for its location.

             

            I'm not sure if Adobe can confirm whether this is expected behaviour or not?

             

            Thanks

            Brent

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