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Premiere Pro randomly not working

New Here ,
May 18, 2023 May 18, 2023

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Today while I was editing, everything was going fine. Then, Premiere Pro froze. After about 10 seconds everything seemed okay. However, it was not... The blue thing, yeah I dont know what its called, is now stuck and I cannot drag it around. When I try to delete a section of video, nothing will happen right away. Then randomly it will disappear. Please help 

Bug Unresolved
TOPICS
Editing and playback , Performance or Stability , User experience or interface

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5 Comments
New Here ,
May 18, 2023 May 18, 2023

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Now pretty much the entire app is not working. I have uninstalled, changed updates. What else can i do?

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Adobe Employee ,
May 19, 2023 May 19, 2023

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I'm very sorry you are experiencing this frustrating problem.  Unfortunately, you haven't provided enough info for us to help you.  Please take a look at these guidelines for submitting a bug report How do I write a bug report?

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New Here ,
May 22, 2023 May 22, 2023

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Using Version 23.4.0

OS: Windows 10 

CPU i9 10900k

GPU EVGA 3070TI

Ram 32 GB

SATA SSD and M.2 SSD

Not sure what video format. How can i find this?

The video is a recording of me playing a video game.

 

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New Here ,
May 22, 2023 May 22, 2023

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New Here ,
May 22, 2023 May 22, 2023

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adobe issues.PNGTried starting a new project and I get this. 

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