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Problems with exporting my video. "Error code 39"

New Here ,
Mar 11, 2023 Mar 11, 2023

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This is a little bit of both a bug report and discussion, but I put it under bug report because that's the closest it's going to get about this topic.

The known issue of NVIDIA and Premiere Pro not working together and crashing has been causing me more issues than just crashing. I first ran into error code 39, then it started giving me other errors that I don't exactly remember what they said, though it exported 1 video 3 times when I clicked export once, and all of the videos were corrupt files. I also ran into this problem last night while trying to export the same video, waiting around 10 minutes for the 100% to go away and give me the notification that it had been exported, but I got tired of waiting, tried canceling, and Premiere crashed.

Does anyone have any possible solutions to this?

Bug Unresolved
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6 Comments
New Here ,
Mar 16, 2023 Mar 16, 2023

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THANK YOU for posting this!!! I have been having the same issue for the past three nights trying to export a video. Getting the same error over and over with error code 39.

 

I tried making changes to the video, but the same error pops up. Restarted, uninstalled, reinstalled, etc etc - same issue.

 

 

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New Here ,
Mar 17, 2023 Mar 17, 2023

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I've also been having the same issue. Sometimes even when I hit the export button, it doesn't show the window to do so. So strange.

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Community Beginner ,
Mar 26, 2023 Mar 26, 2023

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I worked aroudn this by choosing software render instead of using hardware render. Donwside: render time multiplied by 5. Adobe, any idea on when this will be solved? Is it really an Nvidia issue? Are you coordinating to solve it?

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Any updates on this one?

 

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Community Beginner ,
Mar 27, 2023 Mar 27, 2023

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Updating Nvidia drivers solved the problem for me.

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13 hours ago 13 hours ago

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LATEST

I tried that but no change for me yet. Exporting 4 hours of video which took around 16 hours... Failed at the very end. Getting really frustrating this.

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