Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

The Info panel not showing Duration when proxy is used

Community Beginner ,
Apr 08, 2025 Apr 08, 2025

For the clips with proxies, you can't view the Duration in Info panel. See the pictures. Premiere Pro v. 25.2.1image_2025-04-08_142050324.pngimage_2025-04-08_142148836.png

Bug Acknowledged
TOPICS
User experience or interface
74
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Apr 08, 2025 Apr 08, 2025

Hi @Атанас38267856lpkx,


Thanks for submitting your bug report. I think I see the issue. Just to confirm, you mean the "Duration: 00:00:00:00" section itself within the UI/panel is getting cut off? And changing the panel size or location is not making a difference on whether you can see it or not?

Can you share your operarting system and hardware specs as well?

Sorry for the frustration,
Dani

Status Needs More Info
Translate
Adobe Employee , Apr 09, 2025 Apr 09, 2025

Thank you @Атанас38267856lpkx and @Stan Jones. I am seeing this issue as well and have reported it.

Status Acknowledged
Translate
4 Comments
Adobe Employee ,
Apr 08, 2025 Apr 08, 2025

Hi @Атанас38267856lpkx,


Thanks for submitting your bug report. I think I see the issue. Just to confirm, you mean the "Duration: 00:00:00:00" section itself within the UI/panel is getting cut off? And changing the panel size or location is not making a difference on whether you can see it or not?

Can you share your operarting system and hardware specs as well?

Sorry for the frustration,
Dani

Status Needs More Info
Translate
Report
Community Expert ,
Apr 08, 2025 Apr 08, 2025

@Атанас38267856lpkx @Dani_V.,

 

I just tested and also see the problem. If you look at clips with video and audio, the cut off stats in the time out/end time line. It looks like there is a limited of 7 lines, and proxy clips, at least, have more.

 

The entire panel/box can be resized, but the amount of space allocated to the clip (top) vs sequence (bottom) cannot be.

 

Tested on Win 10, 25.2.1 and Beta 25.3.0.44.

 

Stan

 

Translate
Report
Community Beginner ,
Apr 09, 2025 Apr 09, 2025

Hi,

Yes, changing the panel size or location is not making a difference.

My specs:

Intel Core i7-6700, 40GB RAM, GTX 1660 SUPER, Windows 10 Pro

Translate
Report
Adobe Employee ,
Apr 09, 2025 Apr 09, 2025
LATEST

Thank you @Атанас38267856lpkx and @Stan Jones. I am seeing this issue as well and have reported it.

Status Acknowledged
Translate
Report