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Unknown error while loading the Motion graphics template - but different

Community Beginner ,
Aug 30, 2024 Aug 30, 2024

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Hey, 

 

im using my MacBook M3 max and the Motion Graphics from essential graphics and from my Premiere Composer by Mister Horse don't work. 

 

My project that im working on, is a older (2022) project file with folder structures, that I always duplicate. 

In this case I have the bug. 

 

If im just creating a RAW Project in Premiere, I dont get the error.

 

The thing is, I need the old project to work with the mortgs, it's a very big project. 

 

I tried neraly everything, deleting cache, restarting an deinstalling everything... 

 

Anyone can help me?

 

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Graphics , Performance or Stability

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correct answers 1 Pinned Reply

Adobe Employee , Sep 02, 2024 Sep 02, 2024

Hello,

The team needs more info. See, How do I write a bug report?

 

Thanks.

Kevin

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LEGEND ,
Aug 30, 2024 Aug 30, 2024

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There have been massive changes within Premiere since the 2022 builds, so having issues with complex graphics is probably not unexpected.

 

If you are using an older version project file, and allow Premiere to "update" the file, that tends to have more troubles than if you use the MediaBrowser panel to select the old project file, and import sequences to a new project.

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Adobe Employee ,
Sep 02, 2024 Sep 02, 2024

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Hello,

The team needs more info. See, How do I write a bug report?

 

Thanks.

Kevin

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