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hfdadfiopajfdkoas
Participant
November 14, 2024

Upgraded to Premiere Pro 2025 and PSD files won't import

  • November 14, 2024
  • 返信数 9.
  • 1466 ビュー

We recently updated to v. 2025 and aside from lag issues, PSD files are not importing. I select my file, the normal prompt appears showing the file and how to import it; merge files, indiv. layers, etc. When I hit ok the Import Files box shows up but nothing happens. Progress bar doesn't even start. I've retired selecting an individual layer and still won't import. PSD is also v. 2025. PSD files are used in a lot of our projects so this is a major headache at the moment. Any advice is welcomed. 

    返信数 9

    bbb_999
    Adobe Employee
    bbb_999
    Adobe Employee
    March 21, 2025

    Which update = The fix was shipped in 25.1.

     

    >I'm still having issues.

    What are those issues?

    N to the S
    N to the S
    Participant
    March 21, 2025

    @Bruce Bullis Which update? I'm on 25.1.0 (Build 73) and I'm still having issues.

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    November 25, 2024

    See 'correct' (pinned) answer; the problem is already fixed in beta builds, and will be fixed in the next official PPro release.

    yves_gloinec
    yves_gloinec
    Participant
    November 25, 2024

    I have the same problem. The progress bar stay empty and nothing happens.

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    November 18, 2024

    The issue (which is with the progress bar) is already fixed in beta builds, and will be fixed in the next official PPro release.

      M
      Matthieu32656230gh65
      Participant
      November 18, 2024

      same issue here. What can we do ?

        R
        Community Manager
        Rach McIntireCommunity Manager
        Community Manager
        November 14, 2024

        Hi @hfdadfiopajfdkoas ,

         

        Welcome to the Premiere Pro forums!  We’re happy you’ve reached out.  We’ll need a bit more info to try and help with your issue.

         

        Please see; How do I write a bug report?

         

        I hope we can help you soon.

         

        Thanks,
        Rach

        Bruce Bullis
        Community Manager
        Bruce BullisCommunity Manager
        Community Manager
        November 14, 2024

        This issue (which was with the progress bar, and not .psd files themselves) is already fixed in beta builds, and will be fixed in the next official PPro release.

        H
        hfdadfiopajfdkoas作成者
        Participant
        November 14, 2024

        Edit: I can drag and drop PSD files, just can't import. 

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