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Why don't button layouts save or work with Sync Settings?

Explorer ,
Jan 11, 2023 Jan 11, 2023

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Am I missing something here? I keep building new button layouts beneath the record(program) monitor, but for some reason they keep resetting every time I open up Premier Pro, and sync (upload) doesn't seem to work because when I use a different machine and download, the button layouts are back to reset.

 

thanks

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28 Comments
Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Running v23.1.0, Mac OS Big Sur 11.6.8 - button layouts don't save - they reset every time I reboot the machine.

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Hi,

 

Every time I relaunch premiere pro now the tool icons that live underneath the program and source monitors reset to the default options. This is quite frustrating because the one I use the most is the proxy toggle (which isn't shown by default) and it looks similar to the compare icon which is shown.

 

It hasn't always behaved like this. Saving the layout doesn't fix it either, it always resets.

 

Any help if there's a workaround would be great, otherwise, can this please be fixed?

 

Thanks,

Harry

 

 

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Please post Pr version and build and computer specs.

How do I write a bug report? - Adobe Support Community - 13361863

You are not the first to report this.

See this myself too in beta.

Moving post to BUGS board.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Workaround: new project and import old one?

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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I just installed a new Mac Studio, OS Ventura. When using Premiere, I use the Button Editor to arrange the buttons under the program monitor. I've saved the workspace and synced my settings. If I close Premiere, then reopen, the buttons under the program monitor are reset to factory settings. This never happened my old system. Has anyone experienced this? Is there a fix?

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Hey, Greg,

Sorry, there. This is a bug that I'm also seeing. I'll move your post. Be sure to upvote the bug at the top of the page, and on behalf of the community,  I'll advocate for a fix.

 

Thanks,
Kevin

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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Running Premiere 2023,  v23.1.0, build 86, Studio Mac Ventura 13.1. Buttons under Program Monitor reset when opening Premiere. Tried importing into new project, nothing helps.

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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The product team is working on a fix for this bug. Sorry about the issue.

 

Thanks,
Kevin

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Thanks for the feedback, Greg.

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New Here ,
Jan 18, 2023 Jan 18, 2023

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Hello, the toolbar in source/program monitor keeps resetting after every restart of the software. is there any setting that i am missing? this didn't happened in previous versions. i even tried saving as new workspace but it still resets.
NEED HELP as this is frustrating
Thank you.

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Community Beginner ,
Jan 21, 2023 Jan 21, 2023

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This never was aa issue with my old pc running Windows 10.  Fast forward to a new pc, new operating system, and now I can't save the icons with the Button Editor.    Every time I close Premiere Pro everything saves except the Button Editor settings.  Any suggestions?  Thanks.

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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Community Beginner ,
Jan 27, 2023 Jan 27, 2023

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Adobe can build the most advanced video editor on the planet....they don't specilize in simple fixes like buttons that make video editing easier.  

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New Here ,
Feb 01, 2023 Feb 01, 2023

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I'm having this same issue, but it's not isolated to the button layouts. Premiere also isn't saving any imported presets.

 

Every time I open Premiere (not only for a new project—any time I close and re-open at all), I have to manually re-import any preset that I'll need to use during that session. 

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New Here ,
Feb 02, 2023 Feb 02, 2023

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You are not the only one who faced that issue! It's a huge pain in one place.

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Explorer ,
Feb 07, 2023 Feb 07, 2023

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Same issue. Button layouts worked fine for, well, forever. Haven't done any upgrades on OS or PPro but suddenly button layouts on source and record reset every time I open any project, new or old. Using different workspaces makes no difference. Tried resetting prefs and adjusting preference sync settings––nothing helps. Mac OS Monterey v12.6, PPro v 23.1.0. Please please please fix ASAP or send a solution. Thanks.

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New Here ,
Mar 02, 2023 Mar 02, 2023

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Still having this issue 3 months later. It was easy to ignore early on but it's become very tedious having to re-edit the monitor button layout every single time I open Premiere. This is only one shade shy of having the keyboard shortcuts reset each time which would be a complete workflow disaster. 

 

Can we please get an update on a potential fix for this? Premiere has been great for me otherwise so it's a shame something as simple as this is spoiling the experience.

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New Here ,
Mar 07, 2023 Mar 07, 2023

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I'm having this issue too! My Premiere is up to date (23.2).

MacOS Ventura 13.2.1 on MacBook Pro with Apple M2 Pro chip.

Adobe really needs to fix this. It is time consuming to add all the buttons everytime I open Premiere Pro.

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Experiencing the same issue.  Button layouts reset every time I close Premiere.  Ventura 13.2.1, Intel I9, Premiere 23.2.

 

Please provide an update on the fix that is being worked on.

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Explorer ,
Mar 13, 2023 Mar 13, 2023

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It's been over two months! Why isn't this being fixed?!

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Community Beginner ,
Mar 18, 2023 Mar 18, 2023

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Good news on my end.  Looks like the buttons are saving now.  Cheers.

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New Here ,
Mar 20, 2023 Mar 20, 2023

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Same issue, Mac Studio M1 Ultra, Ventura 13, PPro 23.2.0

 

Please escalate this fix, this is something I use everyday.

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Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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I posted a reply earlier.  Yes, two of my buttons are now saving but everything else is going back to default.  I think Adobe is confused.  They don't know how to fix this.  I wonder if D.R. has smarter techs?

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hello,

Thanks for the bug report. I noticed this seems to be fixed in Premiere Pro Beta. Check it out.

 

Thanks,
Kevin

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