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Why don't button layouts save or work with Sync Settings?

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Am I missing something here? I keep building new button layouts beneath the record(program) monitor, but for some reason they keep resetting every time I open up Premier Pro, and sync (upload) doesn't seem to work because when I use a different machine and download, the button layouts are back to reset.

 

thanks

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14 Comments
Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Running v23.1.0, Mac OS Big Sur 11.6.8 - button layouts don't save - they reset every time I reboot the machine.

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Hi,

 

Every time I relaunch premiere pro now the tool icons that live underneath the program and source monitors reset to the default options. This is quite frustrating because the one I use the most is the proxy toggle (which isn't shown by default) and it looks similar to the compare icon which is shown.

 

It hasn't always behaved like this. Saving the layout doesn't fix it either, it always resets.

 

Any help if there's a workaround would be great, otherwise, can this please be fixed?

 

Thanks,

Harry

 

 

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Please post Pr version and build and computer specs.

How do I write a bug report? - Adobe Support Community - 13361863

You are not the first to report this.

See this myself too in beta.

Moving post to BUGS board.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Workaround: new project and import old one?

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New Here ,
Jan 18, 2023 Jan 18, 2023

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I just installed a new Mac Studio, OS Ventura. When using Premiere, I use the Button Editor to arrange the buttons under the program monitor. I've saved the workspace and synced my settings. If I close Premiere, then reopen, the buttons under the program monitor are reset to factory settings. This never happened my old system. Has anyone experienced this? Is there a fix?

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Hey, Greg,

Sorry, there. This is a bug that I'm also seeing. I'll move your post. Be sure to upvote the bug at the top of the page, and on behalf of the community,  I'll advocate for a fix.

 

Thanks,
Kevin

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New Here ,
Jan 18, 2023 Jan 18, 2023

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Running Premiere 2023,  v23.1.0, build 86, Studio Mac Ventura 13.1. Buttons under Program Monitor reset when opening Premiere. Tried importing into new project, nothing helps.

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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The product team is working on a fix for this bug. Sorry about the issue.

 

Thanks,
Kevin

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Thanks for the feedback, Greg.

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Jan 18, 2023 Jan 18, 2023

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Hello, the toolbar in source/program monitor keeps resetting after every restart of the software. is there any setting that i am missing? this didn't happened in previous versions. i even tried saving as new workspace but it still resets.
NEED HELP as this is frustrating
Thank you.

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New Here ,
Jan 21, 2023 Jan 21, 2023

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This never was aa issue with my old pc running Windows 10.  Fast forward to a new pc, new operating system, and now I can't save the icons with the Button Editor.    Every time I close Premiere Pro everything saves except the Button Editor settings.  Any suggestions?  Thanks.

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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New Here ,
Jan 27, 2023 Jan 27, 2023

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LATEST

Adobe can build the most advanced video editor on the planet....they don't specilize in simple fixes like buttons that make video editing easier.  

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