why i cant import vidoes in premiere pro

[Kanha Rai]

help!

[Bruce Bullis]

What happens when you try to import video into PPro?

[Kanha Rai]

When i import to ppro i only see this for 1 2 seconds and nothing in timeline,media

[IanB_360]

Hi @Kanha Rai 

Welcome to the Premiere Pro Forum community.  Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can identify the issue. 

Here to help.

Ian

[Kanha Rai]

all type of media files
latest premier pro 2025
specs are attached

[image: pc specs.png]

[Kanha Rai]

see this

[Peru Bob]

---

@Kanha Rai wrote:

See this

---

@Kanha Rai 

No images are attached

[Kanha Rai]

here

[Kanha Rai]

HI can u give me your gmail

[Peru Bob]

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

[Kanha Rai]

NOT WORKING PLS HELP ME!

[Peru Bob]

Have you tried both importing from the menu and dragging into the Media Panel?

What type of media?

[Kanha Rai]

.MP4