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G
grazhyna@expert-mentoring.com
Participant
June 11, 2020
Answered

Проблема с экспортом видео в формате H.264

  • June 11, 2020
  • 2 replies
  • 4014 views

Добрый день! Мне нужно экспортировать видео в формате H.264, но при выборе этого формата, страница зависает и в итоге "программа не отвечает". Помогите, пожалуйста, решить эту проблему.

This topic has been closed for replies.
Correct answer Sumeet_Kumar_Choubey

Hi there,

 

We're sorry about this. We're are aware of this issue and are working on it. Please refer to this article to understand how to solve this issue. Hope it helps.

 

Thanks,

Sumeet

2 replies

R Neil Haugen
R Neil Haugen
Legend
June 12, 2020

Essentially, go to your Preferences dialog the Media tab, and uncheck the "Enable hardware accelerated encoding ... " option. In the below image, it's highlighted in red.

 

Neil

 

 

Everyone's mileage always varies ...
S
Adobe Employee
Sumeet_Kumar_ChoubeyCorrect answer
Adobe Employee
June 12, 2020

Hi there,

 

We're sorry about this. We're are aware of this issue and are working on it. Please refer to this article to understand how to solve this issue. Hope it helps.

 

Thanks,

Sumeet

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