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K
Kevin33990832028hAuthor
Known Participant
April 18, 2025

D
Community Manager
Dani_V.Community Manager
Community Manager
April 16, 2025

Hi @Kevin33990832028h,

Sorry you're experiencing issues. We need a few more details to try to help with the problem. Like operating system version and hardware specs. Please see, How do I write a bug report?

Have you tried disabling hardware acceleration under Premiere Pro > Settings... > Media? Is your macOS up-to-date?

Sorry for the frustration,

Dani

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