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KirstyMalcolm
Participant
December 5, 2024
Answered

2025 Update crashing constantly

  • December 5, 2024
  • 4 replies
  • 380 views

My 2025 update is crashing constantly - even just using the file browser to save to a new folder. It seems to hate saving and then crashes periodically when trying to simply save. 

This topic has been closed for replies.
Correct answer KirstyMalcolm

Ps to fix it I uninstalled the VPN and it appears to be working now. 

4 replies

KirstyMalcolm
KirstyMalcolmAuthorCorrect answer
Participant
December 6, 2024

Ps to fix it I uninstalled the VPN and it appears to be working now. 

KirstyMalcolm
Participant
December 6, 2024

Looks like we've found the culprit - it was randomly 'Aspira connect' a VPN I had installed that was apparently interferring with the finder acess. Very strange!

IanB_360
Community Manager
Community Manager
December 5, 2024

Hi @KirstyMalcolm ,

Welcome to the Premiere Pro forums! To better help you on this issue, we need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thank you

Ian

Ann Bens
Community Expert
Community Expert
December 5, 2024