2025 Update crashing constantly

Forum|Forum|1 year ago
December 5, 2024
4 replies
380 views

My 2025 update is crashing constantly - even just using the file browser to save to a new folder. It seems to hate saving and then crashes periodically when trying to simply save.

Performance or Stability

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Correct answer KirstyMalcolm

Ps to fix it I uninstalled the VPN and it appears to be working now.

KirstyMalcolmAuthorCorrect answer

Participant

Ps to fix it I uninstalled the VPN and it appears to be working now.

KirstyMalcolmAuthor

Participant

Looks like we've found the culprit - it was randomly 'Aspira connect' a VPN I had installed that was apparently interferring with the finder acess. Very strange!

IanB_360

Community Manager

Hi @KirstyMalcolm ,

Welcome to the Premiere Pro forums! To better help you on this issue, we need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thank you

Ian