360/VR VIDEO AND PLUGIN PREMIERE PRO

[brucek87085679]

Hi guys. Very Sorry for this long post. I'm part of a team creating a 20 minute VR simulation and a small portion is 360 video shot on a beach. 

I'm having humongous problems trying to do very simple stuff with a 360 VR file in PP. It's from a camera called INSTA 360 ONE X. Their customer service is poor. They have a plugin specific to Premiere Pro called INSTA 360 STUDIO (actual plugin in Program Files file is called 'Insta360importer'). It does not work. All I get is a green screen (not the spfx capture kind!). I've tried every setting in PP for VR. I've tried every setting with the plugin software. Just does not work. Strangely, the plugin extension does not appear in the 'extensions' pull down tab inside PP. To be honest - as a side note - Adobe does not really seem to be on the ball with VR/360 stuff as their tech support guy from India admitted as much when I called about this issue. He also promised to send me a support link which never arrived.They should as this technology is not going away anytime soon.

The problem is my deadline is now tomorrow and this has been going on for ten days.

One possible glitch is that Adobe CC does not supply an extension manager anymore. On a previous post back in March, an Adobe expert said to go to a third party ext manager. That linked to this EM plugin (others on the internet suggested this EM as well) which I installed called: PVll Extension Manager. However, that manager does not recognize this Insta 360 plugin file. The actual media file for the footage shot has a proprietary extension '.insv' (At least I think it's proprietary).

BOTTOM LINE: Does Adobe have anyone who has great expertise in VR and is not just guessing? Plugins that will work with 360 VR files??? I think I was able to successfully view one file I downloaded from who knows where but there was no stiching within Adobe PP that I could find. Most cameras now self stitch.

PS FYI, I have been cutting extensively with PP for years

[Exquisite_Whirl5E4A]

I tried coping the insta360Importer.prm file but I'm still getting the same error.

I read this on the Insta360 site:  

How to install Insta360 PR Plugin?

• 1.Studio 2019 contains the Insta360 Plugin for Adobe Premier Pro, we recommend installing both of them. The plugin is available for both 2018 and 2019 versions of Premier pro.

[JamesCA]

I have had the same problem. I import using Insta360 Stitcher, then go to Premiere Pro 2021 and use the Insta360 Pro 2 importer. I get the same "File format not supported" error. I moved the Insta360Importer.prm file as you noted, and restarted Premiere, but still get the same error. Has anyone else found a different fix for this?

[Calebdidwhat]

i can confirm this works, had to restart my computer a few times and premiere tried to edge crashing, but once all the files were relinked automatically witch took forever, everything became smooth as butter, thank you for the solution robert

[x5E71]

Guys and girl guys...

I treid all solutions sugested here but nothing helped. Then I found a file on my old HDD don't remember how I got it but it fixed my problems: ProStitcher.dll I overwritten the one that I found in Instastitcher catalogue. The size of this file is 13,1 MB (13 810 176) and the one that have been overriten was somthng like 11 MB.