A low-level exception occurred in: Adobe Player (Player 6)
edit: I see the following issues now that I made this post, due to "Related conversations" posts on the side:
https://helpx.adobe.com/premiere-pro/kb/known-issues.html
I will roll back to the prior update and tell CC Desktop to stop auto updating until the beta comes out.
Original message: I have a Windows 10 PC. AMD Kaveri A10-7850K 4GHz with 16GB RAM and a 500GB Samsung EVO SSD. I didn't do any OS or graphics driver updates. I haven't even rebooted since the last time I used Premiere Pro CC yesterday. This morning Creative Cloud Desktop updates 8 applications while I was away, including Premiere Pro. It did this on it's own. I didn't initiate this update. Now I try to add a Legacy Title with a simple sentence of text, and I get this error when I try to add that title into the timeline:
A low-level exception occurred in: Adobe Player (Player 6)
This freezes my work in the program. So now I have to fix this, or work around this, to make a program I've been using for years, work normally.
I have done absolutely nothing to my PC to make this happen. I was adding titles to my last project. Now I can't do something as simple as that.
Not only that, but I open up ANY project I worked before, I am greeted with this error from the first moment any prior project loads up.
So I do some Google searching. I see that I now have to change:
File, Project Settings, General, Video Rendering and Playback, Renderer: "Mercury Playback Engine GPU Acceleration (OpenCL)" to "Mercury Playback Engine Software Only."
Now things seem to work normally, except the preview window is more pixelated, and runs slower. Sometimes at 1 FPS. This is a workaround - a terrible one at that - and it's all I can find on this issue anywhere.
This isn't a hardware problem. This is a software problem with a program I've been using for years, and now suddenly developed this syndrome. I've rebooted my PC as a troubleshooting option and there's been no change. I don't have any Windows Updates at this time, and I'm loath to update the AMD Catalyst drivers until I know more.
Please help. I should be able to use this program normally, without having to use a janky workaround that makes performance suffer, and apply it to all future projects, or any prior project. Thank you.
