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New Participant
August 26, 2024
Question

A low-level exception occurred Premiere

  • August 26, 2024
  • 2 replies
  • 401 views

Hello!

I recently encountered a problem that is strange to me. I use AMD graphics. Every time I want to use the Looks plugin, everything becomes very slow, even the preview hardly displays the image. I recently encountered this problem, I was using it without any problem until two days ago. Of course, I used the Alt+R keys by mistake once, but now I'm not sure if it went back to the previous settings or not.

Please guide me if you know where the problem is.

This topic has been closed for replies.

2 replies

Averdahl
Adobe Expert
August 27, 2024
quote

Every time I want to use the Looks plugin...


By @shahab0098

 

Contact Red Giant/Maxon Support Center since it is their plug-in that seems to cause the issue. 

Kartika Rawat
Community Manager
Community Manager
August 27, 2024

Hi shahab0098!

Sorry about that. Are you on the recent version of Premiere Pro? Have you already tried resetting preferences? https://adobe.ly/474SAmj

 

Let us know.

Thanks,

KR

New Participant
August 27, 2024

Hi Kartika

I am using Premier version 2023, I completely removed and reinstalled the plugin and Premier.