Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

a serious error occurred

Advocate ,
Nov 28, 2017 Nov 28, 2017

20 minutes from the last autosave

Its the first time that premiere has attempted to save the file, and failed. Usually it just crashes and I have to go back to the autosave, or it tries to save the file and succeeds.  My question is, where is the recovery file? is it possible there is something lurking in a temp folder that I can try to import into a new project?

468
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 29, 2017 Nov 29, 2017

I'm not aware of anything.

This can be avoided with a whole new save system, though.  Tell Adobe you really want it.

FR: Instant AutoSave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Nov 29, 2017 Nov 29, 2017

you mean like saving in the background? OR getting it to autosave 10 mins from the last save rather than 10 mins from the last autosave?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 30, 2017 Nov 30, 2017
LATEST

you mean like saving in the background?

That's explained in the link.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 29, 2017 Nov 29, 2017

Hi Getho,

I see this more and more. Are you in a network environment by any chance, like working with a SAN or NAS?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Nov 29, 2017 Nov 29, 2017

Nope!  All files are local

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines