Adobe Media Encoder fails to encode exported files from PPro

[Raum]

I haven't had a problem exporting to Media Encoder from Premier Pro until over the past couple of months. I keep getting a variety of error messages from any file I try to export.  However I can export files directly from PPro without a problem.  Sometimes the conflict between media Encoder and PPro causes the following error: PProHeadless.exe has encountered a problem and needs to close. Following is an encoder log text:

Log file created: 6/12/2022 3:33:43 PM
----------------------------------------
Ticks = 1063 <18256> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 64728
Ticks = 12984 <16996> <DisplaySurface> <5> [DirectX] Initializing DirectXContext...
Ticks = 13375 <16996> <DisplaySurface> <5> [DirectX] Initialize DirectXContext succeeded.
Ticks = 14031 <18628> <GPUFoundation> <5> Done loading modules, sec: 1.05354, device: CUDA(0)
Ticks = 16016 <16996> <AMEApp> <0> Time taken to load MediaCore plugins: 2636.68 milliseconds.
Ticks = 20813 <16996> <AMEApp> <1> Entering RunEventLoop
Ticks = 21563 <16996> <APIP> <5> 03046b1a-72ec-4d68-a8bc-357e2d1359ef
Ticks = 21922 <16996> <dvacore.utility.RunProcessSynchronously> <5> Process C:\Windows\system32\wbem\WMIC.exe timed out
Ticks = 22609 <22128> <EACL> <5> Connecting local hub to remote hub, requestID: "c84cd508-22df-4f0e-9ea0-478a56c042a6", server: "https://cc-api-teamprojects.adobe.io:443", serverType: 2, user: "info@singfieldpiano.com", machineID: "6d24fedb-be2f-4335-ba5d-016e1fcc0940"
Ticks = 23297 <18256> <EACL.CloudProjectsLogin> <5> Finished sending new access token to LocalHub, result: 0, requestID: "dvanet-c84cd508-22df-4f0e-9ea0-478a56c042a6-fa96fbca-80e7-4396-b6fb-de5f0c886b00-5", duration: 0.218, httpStatusCode: 200, httpLibCode: 0, payload: "[{\"authorized\":true,\"connected\":true,\"forbidden\":{\"error_code\":\"\",\"message\":\"\"},\"lastAuthorizationStatusCode\":200,\"serverURL\":\"https://cc-api-teamprojects.adobe.io:443\",\"serverVersion\":\"2016.83.0.1189\"}]"
Ticks = 45516 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45516 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45531 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45547 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45547 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45547 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45906 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45906 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45922 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45922 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45938 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 45938 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61172 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61172 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61188 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61188 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61203 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61219 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61578 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61578 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61594 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61594 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61609 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 61609 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70172 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70172 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70188 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70188 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70203 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70203 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 70359 <16996> <NvidiaCodec> <5> ERROR - Nvidia Encoder does not support encoding in provided Encode settings
Ticks = 85453 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 85469 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 85469 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 85484 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 85484 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 85500 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97891 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97891 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97891 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97906 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97906 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 97922 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 551203 <13188> <EncoderStateH264> <1> Time taken for; video =209518 audio=5692 mux=3938
Ticks = 551234 <13188> <ExporterHost::BeginThreadExport> <5> Exporter finished in : 453.176 seconds. Result code: 0 Destination:D:\Oliver Klaus Videos\Freedom_1.mp4
Ticks = 1254531 <19720> <LoadProject> <0> 0.265874s
Ticks = 1256531 <19720> <MasterClip> <5> Removed 0 placeholder TranscriptCollections
Ticks = 1259078 <12172> <AMEDLServer> <1> Found missing filter or AE comp while importing natively, switching to DL!
Ticks = 1259563 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259578 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259578 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259594 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259594 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259609 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259625 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259641 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259641 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259656 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259656 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259672 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259703 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259703 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259719 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259719 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259734 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259734 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259859 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259859 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259859 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259875 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259891 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1259891 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1289734 <18980> <AMEDynamicLinkClient> <1> Cached project: C:\Users\mauri\AppData\Local\Temp\Les meillures moments 22-17-6_6.prproj with item: STOP-221706
Ticks = 1295453 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1295453 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1295453 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1295469 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1295469 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1295484 <16996> <Intel Encoder> <5> Intel Hardware Encoding not available
Ticks = 1297688 <16996> <AMEDynamicLinkClient> <1> Removing all project for app type: 5
Ticks = 1384641 <16996> <Assert> <0> Debug Assert failed!
{
expression: "0"
hash: "e3456816-bfe4-7e0e-bde9-9f8e00000025"
lastError: "2"
message: "Encoder::WaitUntilExportIsAborted did not return after 5 seconds : H.264"
processID: "4772"
processName: "Adobe Media Encoder.exe"
sourceFile: "..\..\Src\Encoder.cpp"
sourceFunction: "EncoderHost::Encoder::WaitUntilExportIsAborted"
sourceLine: "6132"
threadID: "16996"
threadName: "main"
timestamp: "2022-06-12T19:56:48.0Z"
}
Assert Dialog Show:0
EncoderHost::ProxyPreset::GetPresetFilePath ( @ 0)
AMEBatch::GetBatchInstance ( @ 0)
AMEBatch::GetBatchInstance ( @ 0)
AMEBatch::GetBatchInstance ( @ 0)
ScriptLayer::AMEEncodeOutput::~AMEEncodeOutput ( @ 0)
ScriptLayer::ScriptObject::`default constructor closure' ( @ 0)
AME::Frontend::TerminateAMEFrontend ( @ 0)
ScriptLayer::ScriptObject::`default constructor closure' ( @ 0)
ScriptLayer::ScriptObject::`default constructor closure' ( @ 0)
ScriptLayer::ScriptObject::`default constructor closure' ( @ 0)
BaseThreadInitThunk ( @ 0)
RtlUserThreadStart ( @ 0)

Ticks = 1405859 <4800> <dvascripting.ScriptingThreadHangMonitor> <5> Scripting Thread Blocked for 2.22255 seconds.

[RobShultz]

Please make sure that Premiere Pro and Media Encoder are updated to the most recent version.

[Raum]

Both have been updated to the most recent version and still problem exists.

[neil wilkes]

Has anything on the computer changed?

The message that the Intel Hardware Encoding is not available suggests something has changed

[Raum]

The most recent change was in November/2021 when I updated my video card to NVIDIA Quadro M6000 24 gig.  The drivers have been updated to most recent.

[theyost]

Has a solution to this been found? I just noticed that Optical Flow is not running when sending encoding through Adobe Media Encoder (either software or hardware encoding). It is just duplicating frames.  No changes to the hardware but I have updated the adobe software at least once in the past couple of months.