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3

Adobe premier does not start, the problem is in the dll files

New Here ,
Oct 12, 2023 Oct 12, 2023

Hello, please help me, I can't launch adobe premier. Error in dll files: The entry point to the SetThreadDescription procedure was not found in the DLL C: Program Files\Adobe\Adobe Premiere Pro 2023 - dvacore.dll : and three such files come out with different names and the type is dll. The Visual C++ library is installed. Windows 10 is installed

TOPICS
Crash , Error or problem
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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2023 Oct 19, 2023

Hi there! 

Sorry about the issue. We have an article that shows some suggestions for a similar problem: https://adobe.ly/3rWvLRy

Let us know how it goes. 

Thanks,

KR

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

Hi there! 

Sorry about the issue. We have an article that shows some suggestions for a similar problem: https://adobe.ly/3rWvLRy

Let us know how it goes. 

Thanks,

KR

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New Here ,
Jul 15, 2024 Jul 15, 2024

Hi! I've recently downloaded free trial Premier Pro. I have the same issue that described there,but none of methods helped me. What can be a problem in this case?

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Is Windows up to date?

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New Here ,
Jul 16, 2024 Jul 16, 2024
LATEST

Windows Corporate 2016 with long-term support
version 1607
Building OS 14393.7159
AMD FX(tm) - 6300 Six-Core Processor 3.50
Installed RAM 16.0 GB
System type 64-bit, x64 processor

Only one Hard drive: TOSHIBA DT01ACA100 ATA DEVICE

931, 51 GB

SECTION 1(C:) (there's system and adobe also)
290,19 GB
SECTION 2(D:)
641,32 GB

Windows is updated.

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