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Participant
June 25, 2021
Question

Adobe Premiere Pro Error 0xc00007b

  • June 25, 2021
  • 7 replies
  • 4450 views

I can not open the Adobe premier pro via error message

"Adobe Premiere Pro Error 0xc00007b"

 

anyone know the solution to this problem? please help.

7 replies

Participant
July 16, 2023

Hello, I just bought and installed Premiere and when I want to open the program I have an error 0xc00007b.

I need to solve it, help please!

 

Peru Bob
Community Expert
Community Expert
July 16, 2023

Update Windows.

bneto3000
Participant
July 9, 2021

I have the same issue

nishu_kush
Community Manager
Community Manager
July 27, 2021

Hi bneto3000 & Pannawit98C6,

 

Install all the available OS updates. Also, make sure that GPU driver updated to the latest from the manufacturer's website.

Let us know if it helps.

 

Thanks,

Nishu

Kartika Rawat
Community Manager
Community Manager
June 28, 2021

Hey there!

You can also refer to this thread that discusses a similar issue: https://community.adobe.com/t5/premiere-pro/erreur-au-lancement-premiere-pro/m-p/12121283#M352816

 

Let us know how it goes.

Thanks,

Kartika

John T Smith
Community Expert
Community Expert
June 25, 2021

Different program with same error, so the ideas may help

Several ...07b Problems https://community.adobe.com/t5/Premiere-Elements/Premier-Elements-12-will-not-open-error-message-0xe000007b/td-p/5687971

Harold Silva
Community Expert
Community Expert
June 25, 2021

Helo, 

I just had the same problem after formatting my pc and the solution was to uninstall the software and run it again, 
I fix that. And the problem arose after an update in windows 10

 

Harold Silva B.
Peru Bob
Community Expert
Community Expert
June 25, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

Community Manager
June 25, 2021

Hi Pannawit98C6,

 

Sorry about the poor experience. We can get this checked. Please let us know the version of Premiere Pro that you are using & the system specs (OS, CPU, GPU & RAM).

 

Thanks,

Sumeet