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PeterSanchez
New Participant
May 24, 2022
Answered

An error in exporting my video

  • May 24, 2022
  • 1 reply
  • 193 views

I am trying to export the video created over the weekend, but I keep getting this message. my media encoder is up to date.

Can anybody help me with this issue?

 

thanks,

 

Peter

 

 

 

This topic has been closed for replies.
Correct answer Kartika Rawat

Hi Peter!

Sorry about the messages.  Could you try switching to Software Encoding instead of Hardware Encoding in the Export Setting > Video tab > Encoding Settings and export?

 

 

Let us know how it goes.

Thanks,

Kartika

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
May 24, 2022

Hi Peter!

Sorry about the messages.  Could you try switching to Software Encoding instead of Hardware Encoding in the Export Setting > Video tab > Encoding Settings and export?

 

 

Let us know how it goes.

Thanks,

Kartika

P
PeterSanchezAuthor
New Participant
May 25, 2022
Thank you so much, that did the trick.


*Best Regards,*

*Peter Sanchez*
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