An error in exporting my video

[PeterSanchez]

I am trying to export the video created over the weekend, but I keep getting this message. my media encoder is up to date.

Can anybody help me with this issue?

thanks,

Peter

[Kartika Rawat · Accepted solution]

Hi Peter!

Sorry about the messages.  Could you try switching to Software Encoding instead of Hardware Encoding in the Export Setting > Video tab > Encoding Settings and export?

Let us know how it goes.

Thanks,

Kartika

[PeterSanchez]

Thank you so much, that did the trick.


*Best Regards,*

*Peter Sanchez*