Anyone else crash when they try to import media shortly after project loads (Windows)?

[Jer T]

This has been on the last few versions. I just get the spinning cursor when I try importing before the explorer window opens. If I try and close Premiere, then magically shortly after the window will finally pop up *sometimes*, most times it does close completely.

i9-9900k 32gb RAM.

[Sumeet Kumar Choubey]

Hi Jer T,

Sorry to hear this. Is it happening with a specific project or with all of them? Have you tried resetting app preferences (FAQ: How to reset (trash) preferences in Premiere Pro? ) and clearing cache (FAQ: How to clean (delete or trash) media cache files? ) to isolate any preference or cache corruption issue that might be causing the app to misbehave?

Thanks,

Sumeet