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3

Audio file bug - waveform bugs out or doesn't exist

New Here ,
Dec 03, 2024 Dec 03, 2024

I've noticed this bug on occasion in previous premiere versions but usually a restart fixed the issue. Now, I'm working with Premiere 25 and when I go to import an audio file, there's no waveform and therefore no sound. I tried changing the name of the file and that worked on one file but not the others. I'm attaching a screen recording to demonstrate the issue. These are just normal mp3 files I've used in previous projects.

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correct answers 1 Pinned Reply

Adobe Employee , Dec 04, 2024 Dec 04, 2024

Thanks for reporting, @Monica28708826nt6z. You may want to use .wav or .aif files moving forward. mp3 are containers that can use codecs that might not be supported or fall out of favor. Not sure what's up in your case, though. Sorry for the hassle.

 

Kevin

 

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New Here ,
Dec 03, 2024 Dec 03, 2024

UPDATE: When I upload a wav file instead, premiere seems to be happier. Not sure if it's the file itself that is corrupt or that Premiere is being buggy again.

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Adobe Employee ,
Dec 04, 2024 Dec 04, 2024
LATEST

Thanks for reporting, @Monica28708826nt6z. You may want to use .wav or .aif files moving forward. mp3 are containers that can use codecs that might not be supported or fall out of favor. Not sure what's up in your case, though. Sorry for the hassle.

 

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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