AUDIO PROBLEM

[luigic86300299]

Why premier pro cc 2017 low the sound of the second track audio when the first track play? how can i remove this?

[Shivangi_Gupta]

Hi luigic,

Sorry for your issue. I understand that you are getting issues with the audio playback. Ideally, it should not happen.

1. Have you tested the sound of the audio tracks separately inside Premiere Pro?
2. Have you applied any keyframes to the second audio track?

Try these:

• Create a new sequence and test the issue with different audio files.
• Also, reset the preferences and test the issue. FAQ: How to reset (trash) preferences in Premiere Pro?

Let us know if it helps.

Thanks,

Shivangi

[luigic86300299]

i already done that. the problem is when i speak the audio of the song is lower and when i finish to speak the audio of the song return normal. what i must to do?

[R Neil Haugen]

That sounds like an auto-ducking setting of some kind ... I don't recall that 2017 had that, but maybe.

Check in the Effects Control Panel audio section to see if any audio effects are applied to that clip.

Neil

[luigic86300299]

i ve watched but i don t have any effect. i ve thinked is auto ducking me too. Now what can i do?

[R Neil Haugen]

No effects shown in the ECP ... huh.

Have you tried global fx mute?

Neil

[luigic86300299]

where is?

[Richard M Knight]

Does your sound card have some sort of auto levelling selected on its output?

[luigic86300299]

where i go for see this?

[R Neil Haugen]

The "global fx" icon is in the Program Monitors controls ... if you don't see the " fx " on your control block, go to the + icon on the lower right of the Program monitor panel, click it ... and drag the fx icon out onto your controls.

When clicked and blue, all fx are turned off ... gray, they're on.

Neil

[luigic86300299]

done but the problem persists

[Richard TOULON]

Hi, Did you use any of the mixers of Premiere Pro ? There are two mixers: Element Mixer and track mixer.

If automation has been engaged it might have recorded everything you have done with those mixers.

You have to make sure that you don't have any keyframe on those tracks.

First, double clic on the second track header ( where you can see the icons, Mute, Solo etc) , it will maximise the track. You should see a keyframe icon with a little arrow pointing down next to it. Check every options and see if there's any keyframe applied . Let us know.