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villagewhiz
New Participant
November 21, 2016
Answered

Audio Source A1 option not showing up, cannot import audio with video

  • November 21, 2016
  • 1 reply
  • 3180 views

After updating Premiere today, I can no longer import any audio tracks with videos I attempt to import(all of which I know have audio on them). Normally I see an A1 on the left of the other tracks, but now I do not see it. There is only a V1. When I right click to try and "Assign Source A1", there is no option given. I tried to FAQ which says to clean the media folders, but that did not work. I haven't had any issues until after this latest update. Are there any known audio problems that this latest update has caused?

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    Correct answer villagewhiz

    Sorry it turns out I didn't clean the media folders enough. I assumed that clicking "clean" in preferences would "Clean Media Cache Files" as directed in the FAQ, but it did not. I had to go into the folder directly and manually delete the files. It's a bit odd that the "clean" option is in the preferences section if it doesn't actually purge the files. But nevertheless, my audio issue is fixed for now.

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    villagewhizAuthorCorrect answer
    New Participant
    November 21, 2016

    Sorry it turns out I didn't clean the media folders enough. I assumed that clicking "clean" in preferences would "Clean Media Cache Files" as directed in the FAQ, but it did not. I had to go into the folder directly and manually delete the files. It's a bit odd that the "clean" option is in the preferences section if it doesn't actually purge the files. But nevertheless, my audio issue is fixed for now.

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