Copy link to clipboard
Copied
Howdy. New to Premiere Pro and trying the demo. Unfortunately I'm having a issues right off the bat.
I'm trying to import Avid DNxHD 36 media from Media Composer 5.5. But I get some issue saying that the codec isn't supported. Am I wrong that DNxHD is supposed to be native in Premiere Pro CS5+?
Thanks!
Copy link to clipboard
Copied
I've also downloaded the 2.5 Beta for Hyperdeck Shuttle 2 and set it to record to record in MOV function. However when I try to import that file I get an error stating that the file is not supported. Is there something I'm missing here?
Premiere Pro 5.03
PC i7
24GM memory
1TB system drive
Raid 0 over 4 * 1TB
Matrox MXO2 LE with Max
Copy link to clipboard
Copied
I would guess that you haven't installed the free DNxHD QuickTime codec. You can get the most recent version (2.3.7) at:
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=423319
I also noticed that you are using PPro 5.03, which gets confused by the way the 16 audio tracks are interleaved in the MOV file. You'll either have to upgrade to CS 5.5 or you'll have to use some freeware like ffmbc to demux the video and audio.
Copy link to clipboard
Copied
Thanks for the info. I did download version 2.3.7 but I still get the error message "unsupported format". Do I have to upgrade to 5.5 for this codec to work?
Copy link to clipboard
Copied
icy100 wrote:
Thanks for the info. I did download version 2.3.7 but I still get the error message "unsupported format". Do I have to upgrade to 5.5 for this codec to work?
Yes. PPro 5.0x is getting hung up on the format of the MOV file's audio tracks. It is a known QuickTime problem, which was fixed in 5.5.