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patrickp2148171
patrickp2148171
New Participant
October 21, 2018
Answered

Beginner has a Problem: A low-Level exception occurred in: CFHD.dll (Get AVI Codecs)

  • October 21, 2018
  • 4 replies
  • 2588 views

Hallo together,

im an absolute beginner when it comes to Video Editing. So i was watching an online class about Premiere Pro, after finishing it, i wanted to edit my first video, so i downloaded the free Trial of Premiere Pro 2019. When i Started the Programm i got an Error with the following message: A low-Level exception occurred in: CFHD.dll (Get AVI Codecs). I really dont know how to solve that problem. First i wanted to ignore that error and just start to edit some videos. But on my Go Pro Footage i got on both monitors problems playing that footage. It has like a purple and sometimes a green inking...

I hope someone can help me

Thanks in Advacne

Pat

      This topic has been closed for replies.
      Correct answer Kevin-Monahan

      PatrickP,

      Please update to 13.0.1 to be clear of this issue.

      Thanks!
      Kevin

      4 replies

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      October 29, 2018

      Hi PatrickP,

      Sorry for the issue. As I understand it, you're getting the warning having to do with CFHD.dll. I have heard that this has to do with GoPro codecs. What you might try is uninstalling and then reinstalling any legacy versions of GoPro Studio or the like. Please try that and return with the results. Hope we can assist you if you need more assistance.

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity ManagerCorrect answer
      Community Manager
      November 17, 2018

      PatrickP,

      Please update to 13.0.1 to be clear of this issue.

      Thanks!
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      B
      BNC10a
      Inspiring
      October 22, 2018

      I had this same problem and it was solved by uninstalling the Cineform codec from my system.

      My post is in this thread:

      Just did the update to 2019 and opening a project from the other day is giving me trouble

      Numbers 20 -22

      Hope this helps fix your problem.

      C
      caeccles
      Known Participant
      October 21, 2018

      I'm also having this error...just after updating my video card drivers.

      Peru Bob
      Peru Bob
      Community Expert
      October 21, 2018

      caeccles  wrote

      I'm also having this error...just after updating my video card drivers.

      Roll the driver back.

      Ann Bens
      Ann Bens
      Community Expert
      October 21, 2018

      Green or purple streaks appear in the Source and Program monitors

      Ann Bens
      Ann Bens
      Community Expert
      October 21, 2018

      As for the CFHD.dll i have no idea: its a cineform thing.

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