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giulia5FB7
Participant
May 22, 2023
Question

Big problem with premiere pro prject

  • May 22, 2023
  • 1 reply
  • 204 views

Hello,

I'm working on a Premiere Pro timelines with several videos from a theatre show, a very long timeline.

The program is almost impossible to use, it keeps freezing, sometimes it crashes.

 

I already tried to delete the cash, update computer and premiere, restore the preferences, do a new project and copy-paste the time line... nothing works!

 

I use a Macbook Pro 13'' with M1 chip, 16 GB ram, Premiere Pro 23.3

 

 

 

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1 reply

Francis-Crossman17221443
Community Manager
Francis-Crossman17221443Community Manager
Principal Product Manager
May 22, 2023

@giulia5FB7 we need a bit more info to help you.  Refer to these suggestions for writing a good bug report https://community.adobe.com/t5/premiere-pro-bugs/how-do-i-write-a-bug-report/idi-p/13361863.  I believe I have the same laptop as you - the very first M1 chip that Apple released.  This little machine has worked really well for me.

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