Bizarre Premiere problem

[marcusdipaola]

Hi,

I'm having a weird problem that's so weird I don't even know what words to Google to get solutions. Here's a video: https://www.youtube.com/watch?v=HKfshGhC3AA

Thank you!

[David Arbor]

Thanks for posting the screen recording. Have you tried updating your GPU drivers? If you have an Nvidia GPU, try installing the latest Studio drivers.

[marcusdipaola]

That fixed it, thank you!

[Moderator note: Did not fix. See merged thread that follows]

[marcusdipaola]

Hi,

I posted here yesterday about a problem I was having with Premiere, here is a video of the problem:

https://www.youtube.com/watch?v=HKfshGhC3AA

The advice I got was to update my Nvidia GPU drivers to the latest Studio drivers, which I did. This fixed the problem temporarily, but now that I turn my PC back on this morning, the problem is back. Re-installing the drivers did not help.

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

[marcusdipaola]

Resetting to saved layout is what fixed it for me. Thank you!

[Peru Bob]

You're welcome.