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marcusdipaola
marcusdipaolaAuthor
New Participant
June 12, 2024

Hi,

 

I posted here yesterday about a problem I was having with Premiere, here is a video of the problem:

 

https://www.youtube.com/watch?v=HKfshGhC3AA

 

The advice I got was to update my Nvidia GPU drivers to the latest Studio drivers, which I did. This fixed the problem temporarily, but now that I turn my PC back on this morning, the problem is back. Re-installing the drivers did not help.

 
Peru Bob
Peru Bob
Community Expert
June 12, 2024

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

marcusdipaola
marcusdipaolaAuthor
New Participant
June 12, 2024

Resetting to saved layout is what fixed it for me. Thank you!

D
David Arbor
Inspiring
June 10, 2024

Thanks for posting the screen recording. Have you tried updating your GPU drivers? If you have an Nvidia GPU, try installing the latest Studio drivers.

    marcusdipaola
    marcusdipaolaAuthor
    New Participant
    June 10, 2024

    That fixed it, thank you!

     

    [Moderator note: Did not fix. See merged thread that follows]

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