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11

Black screen on playback in Premiere Pro 2023 project - macOS Ventura

Community Beginner ,
Jan 13, 2023 Jan 13, 2023

When I drop video into a new project, any video, I get black screen in both my souce and sequence video.

 

I have updated to the latest version and I have tried different videos

 

I can hear the audio, but not see the video ro the video is block glitched.

 

Any ideas of what I need to do?

 

Thanks

 

Seth 

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correct answers 1 Pinned Reply

Adobe Employee , Jun 11, 2024 Jun 11, 2024

Hi @Seth27927988tuzt,

Thanks for the bug report. It's been a while since you filed this bug. Are you still seeing the issue? I'll move this report to the Discussions forum while I await your response. Sorry for the frustration.

 

Thanks,

Kevin

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Community Beginner ,
Dec 06, 2024 Dec 06, 2024

I'm on a MacBook M1 Pro, "software only" is greyed out, what should I do?

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Community Beginner ,
Dec 08, 2024 Dec 08, 2024
LATEST

For me on MacBook Pro M1 Pro, the option "Software only" is greyed out. I only have "Metal" available and no option to change. How should I deal with this?

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

Hi @Seth27927988tuzt,

Thanks for the bug report. It's been a while since you filed this bug. Are you still seeing the issue? I'll move this report to the Discussions forum while I await your response. Sorry for the frustration.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Jun 11, 2024 Jun 11, 2024

I am still having this issue after playback was completely fine last opened. Now sequence is black, however, importing source content again (uncut) plays perfectly fine. Very frustrating....on a Mac.

What can I do to get my sequence back?

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New Here ,
Jun 23, 2024 Jun 23, 2024

I am also having this issue.  PP was working fine, I have made no changes, other than upgrading to PP v 24.5.  

 

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

Definitely still an issue.

I am Premiere 23.6.2 on Ventura Intel Mac.

Premiere has decided that all clips AFTER where I am up to are black. Its like there is nothing there at all. I have tried:

  • Adding or editing effects, opacity etc to clips and adjustment layers
  • Unenabing and re-enabling some clips
  • Offlining and relinking media to some clips
  • Copying into a new sequence
  • Switching playback settings around (obviously did nothing as the video is just fine before the playhead shown in image)
  • Deleting Cache Files
  • Restarting Premiere and computer

 

Screenshot 2024-10-15 at 11.27.15 am.png

Literally the only thing that makes it work is if I hit F to view in source monitor and then OPTION + DRAG the clip to replace it with the one on the timeline. Then that clip also shows up. Its a complicated project. I don't have time to replace the source of every individual clip.

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