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BSOD Video memory management internal on PP

Forum|Forum|3 years ago
September 29, 2022
23 replies
33456 views

Hi.

I had several problems with my computer with a lot of BSOD since August wich caused me to reset windows 2 times and change ram wich was faulty.

Since 4 weeks, my problems was resolved.

Now There is this one : ( I tell you that because maybe It's not about Premiere pro but this only happen in Pp, not in games or AE. )

So I began a New project, and After 2hoirs of work, this BSOD with '' Video memory management internal '' happened.

This happen now randomly, sometimes after 30s of work, sometimes 5mn..

I tried :

Check ram : OK

Delete all caches : OK

Repair system files with sfc scannow and tweaking repair : there was error, but it say it's repaired.

Fumark test of GPU : OK

Not tried to uninstall windows update because all the updates were made just after reseting windows, any update made since this Time.

Run in compatibility mode : Not working

Update NVIDIA Studio, GeForce experience : Ok

Check temperatures : Ok

Clean registery + registery repair tool : Ok

I have to render this project in 10 days, I don't know what to do... Can someone help me please ?

This topic has been closed for replies.

Correct answer Peru Bob

If overclocking, disable it.

Check Windows updates again. You may have missed an update.

It is likely a graphics driver or graphics card issue.

Check the fan on the graphics card. Check the data and power connections on the card. Try an older Studio Driver.

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P

paul.daza

Participant

Have had this exact issue on PC w/ Ryzen 5900x + RTX 3070 for months now. This has really been getting on my nerves and no info online has been able to solve it for me. My system's stable until I load thumbnails/preview files on Premiere.

Has anyone had any luck with this?

N

nocturnetouch

Inspiring

I found a solution that worked for me. I disabled Nvidia hardware acceleration in premier pro 22.x For rendering I export to Media encoder and enable cuda acceleration. Occasionally ME breaks and you have to save your queue and restart either ME or your PC. Hopes this helps for you as well. Good luck.

D

demoncamber

Participating Frequently

I'm having this issue as well, it's EXTREMELY annoying. For me I'm on a PC with Ryzen 2700 and 1080ti GPU. My system is 100% stable. For me the issue happens as soon as I let premiere render thumbnails to videos in my bin folder. I've found that I can open a project, switch the thumbnails off or switch view modes in my bin, resize the window so only one clip thumbnail at a time can be seen in window, and switch back on thumbs, and I go manually one by one to let the thumbnails generate, this will work. Though, I have no BSOD while rendering, never have.

N

nocturnetouch

Inspiring

Unfortunatly i'm having this issue as well. I only get this BSOD when working with Premiere Pro and Media Encoder. I've run every hardware test there is and everything passed. From Checkdisk to memore testing on my GPU and System memory. I don't know what Adobe is doing with our money but it isn't being used for putting out stable products.

T

thiagolunaf

Participating Frequently

did you solve your problem by any chance??

D

demoncamber

Participating Frequently

I'm having this issue as well, it's EXTREMELY annoying. For me I'm on a PC with Ryzen 2700 and 1080ti GPU. My system is 100% stable. For me the issue happens as soon as I let premiere render thumbnails to videos in my bin folder. I've found that I can open a project, switch the thumbnails off or switch view modes in my bin, resize the window so only one clip thumbnail at a time can be seen in window, and switch back on thumbs, and I go manually one by one to let the thumbnails generate, this will work. Though, I have no BSOD while rendering, never have.

chris.flores

Participant

This is also happening to me. I'm running on Windows 10 64-bit and using Nvidia's latest Studio drivers. Removed and clean-installed the GPU driver several times already. It's only ever happened while I had Premiere Pro on.

Peru Bob

Community Expert

Do a clean installation of the 517.40 Studio Driver (NOT the Game Driver)

S

SHOOT FIRST CREATIVE

Known Participant

Does anyone know if this has been solved?

B

Baffy19

Legend

I am interested in the latest Win 11 update to date, who has it and how does it work with Premiere?

I rolled back the drivers and downgraded the rating. There is no such problem now. Here is my version of the updates.

S

svgvfx

Participant

Hi, ive got the lastest Win 11 update and my premiere is still not working, my plugins are crashing and also i am getting VIDEO_MEMORY_MANAGEMENT_INTERNAL blue screen. Thats really annoying, ive been trying everything, ive made tests on my RAM and gpu and all its fine, i did every single fix on the internet and nothing works. I am begging for help 😕😕

C

Christopher23813822eeot

Participant

This issue is happening to me as well. I can't export my project from premiere pro. It keeps crashing near the end of the export. Seems to be crashing at the same spot each time with VIDEO_MEMORY_MANAGEMENT_INTERNAL blue screen

B

Baffy19

Legend

The error causes a crash when working with Premiere. A terrible story. There are also doubts about the stability of the Win system drivers.

S

SHOOT FIRST CREATIVE

Known Participant

So I'm not going mad and this has something to do with premiere and Windows. I noticed last night that x.m.p. was turned off after a windows update. I've usually had this turned on, but out of pure frustration I check the bios last night and for some reason this was turned off. I've now turned it back on so I will see if this helps at all.

S

SHOOT FIRST CREATIVE

Known Participant

Does anyone have a fix for this. It's driving me crazy, it's making me nervous tto edit. It only seems to be on premiere as I've never had it happen on any other program.

It started about 2 months ago and I've tried everything. I've run test after test and my pc is in great working order. Drivers updated the works. So is this a problem with Adobe?

B

Baffy19

Legend

I was experiencing this problem that it was impossible to finish the project. I'm leaning more towards the problematic Win 11 update. There is no such problem now. In general, since Adobe is working closely with Nvidia, which we see in practice with the Nvidia-Studio driver, then why not work closely with Microsoft and find solutions to many problems that cause numerous failures in the stability and performance of Adobe programs. I'm already starting to get tired of these unforeseen problems. Soon patience will run out

stiipe

Known Participant

Since nvidia had a new update as well, could have been the solution for my problem as well.

I had both, win update and nvidia update. So thank god it is working now. but i noticed another think. AE is working in the background even any adobe program is opened and i dont know why.

stiipe

Known Participant

thing* not think.

R

Richard26677767ppjm

Participant

Anyone FIX this problem ? Its pretty annoying.

stiipe

Known Participant

not really, but to me it seems like fixed, after WIN update. or at least for new projects. because i finished the one on which i had issues.

JaimeGomez78

Known Participant

Same problem here. I had this problem 3 times before the last one. The 3 first was when i was in Davinci Resolve, but the last time i only have open Premiere. Thas the reason to come here to check. Seems like something with the nvidia drivers...

stiipe

Known Participant

you got it in davinci? so its not related to premiere pro?

A

Alexandra27802914zjfn

Participant

You'r problem looks different.

For me it was related to premiere pro, and it not happens sometimes, it was just everytime I open premiere pro, After like 20s in my project, not more.

So if your problem Comes with DaVinci more, maybe it's another issue ?

I've encountered the same problmes and only while using Adobe Premiere with my laptop.

I downgraded from Windows 11 to 10 and it seemed to work fine for a day, but as soon I started working on more demanding tasks in Premiere, it started crashing (video internal management error) even just after opening it. Did you manage to fix the error somehow?

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