Known Participant

Question

Can not burn Bluray Discs? Error

Forum|Forum|13 years ago
July 20, 2012
4 replies
42141 views

I just upgraded to CS5.5 to CS6. I have never had this problem before. I keep trying to burn a Bluray using Encore CS6, however, i keep getting this maessage after the program tries to burn the Disc: "Bluray Error: "device error", Code: "3", Note "CreateStcSequence:Fail to write M2S file""

Encore will burn the 8.22gb of 8.49gb to disc and then display the aove message. I keep burning coasters, Grrr! How can I resolve this? Thank you.

Encore

This topic has been closed for replies.

M

miguel_a1

New Participant

The same here. I have managed by burning into DVD or BD discs with Encore 5.1. But still have problems in creating discs images (the "build" button appears as disabled in bothe cases: folder and image).

Any suggestion?

Thanks

Stan Jones

Community Expert

I would start a new thread.

Post a screenshot of your greyed out build button panel.

M

mcmcmc258

New Participant

Ciao,

anch'io ho combattuto parecchio tempo con questo problema di Encore CS6, poi ho risolto disabilitando DAEMONS TOOLS PRO

ritengo quindi che qualsiasi programma vincoli il blu ray o la periferica di masterizzazione possa essere la causa

saluti

J

jeradhill

New Participant

Receiving the same error on a Macbook Pro 2.3GHz 16GB Ram, dual internal 512 SSD.

I recently began having the same issue after switching to a new USB self powered blu-ray burner. Previously I was using a Lacie burner I bought a few years ago which only burns at 1x. Tired of slow performance, I bought an 8x burner. This is when I started having problems. I switched back to my old burner and burning a disc from Encore worked again with out giving me the error. The Lacie burner requires it's own power. It's an external burner but the size of a desktop drive, not a self powered portable drive. I did learn one thing in this process that will forever change my workflow.

I don't plan to burn discs from Encore anymore. I now export a Blu-ray Folder and then use Toast for Mac to burn my blu-ray discs. After I deliver the project to my client and confirm they are content with the edits, I only need to save the Blu-ray folder now. To regain hard drive space I would delete render files from Premiere Pro and Encore. If I ever had to burn a new disc I would have to go through the render process all over again. Many of you may already be doing this but for me it is resulting in me saving tons of hard drive space. After 1 year, I delete all original footage and just keep the Blu-ray folder in case they need another disc produced. We end up with 150GB per event so this is going to save me a ton of storage once I go back and make blu-ray folders for all of my events.

The error is still annoying. Up until this error I had never had a failed burn attempt with blu-ray. However, I feel this new workflow will be more beneficial to me so I guess I'm glad it happened. I only lost 5 discs in the process of this error.

J

Jlaw10

Participating Frequently

For the past few years I have had no problem buring Blue Ray DVD's on CS 4 to 5.5. Now that I have version 6 I have tried about everything and continue to receive the same error. No it is not my hardware the only difference is CS6.

Now I paid quite a bit of $$ to upgrade to the latest. Adobe, as I have read in this post other are experiencing the same issues.

Let's take this back to the developers and fix the issue. Listen to your customers!!!!!!

J

Jlaw10

Participating Frequently

Update to previous post.

I exported the project from Premiere as a video file instead of using the dynamic link. Recreated all the menus and burning failed on my BluRay. Same error. I then took this project and created the video folders(BDMV) so I could try burning on another machine. No errors on Encore CS6 processing the files - however when I took that project to a Primera duplicator and tried to burn a Blu Ray it also failed.

I recalled a Blu Ray project created on CS5 Encore and no problems burning it. Standard DVD project work fine on CS6 but not Blu Ray - Any suggestions?

R

Ramesh_Encore

Adobe Employee

This error is generally related to the burning media.

1. Save your project.

2. Quit Encore.

3. Clear any session files present in the AuthorScriptHDMVSessions folder. (This folder, if present, will be in your project folder. Go into the folder and delete all the files there. But again if burning failed before completion, this folder might not be present.)

4. Then re-launch Encore, open the project and burn the project again.

This error might be caused by the faulty blu-ray burner OR faulty BD. Try changing the disc and burn again. (PLEASE USE BD-RE Media to avoid wastage of discs)

-Ramesh.

rexomusAuthor

Known Participant

Thanks for the reply. I can not locate the AuthorScripts.... folder for this project. I can locate it for every other project I've burned using CS5.5, but not this project? Weird.

L

LewisTiburon

Known Participant

FYI, I have been having this problem a lot lately with Encore CS6, and have made countless coasters. Even burning an image from Disk Utility failed. However, my particular problem seems to have been resolved. It turns out that I only experience the problems when I encode to blu ray settings that aren't just the basic presets. Even if I don't increase the bit rate or number of passes but choose maximum render quality, that results in an instant coaster. But if I just apply the default blu ray settings and don't modify anything, everything works fine.

Hi all. New to the forums. From a quick scan across the posts it seems this question remains unanswered and I too have the same issue. I get the error code 3, "Fail to write M2S file." Now, I got this error the second I started to write to disc. However after Live Chat with Adobe (for the 4th time on this issue) we tried simply using dynamic link instead of media encoder (even though I was previously advised NOT to use dynamic link from another Adobe staff on a previous project's problems) and that solved the issue. The disc burned. Great.

Now this was last night. Today I loaded the project again, added in menus which weren't in the test disc, re-burned and again, the error message came up, only this time it didn't happen instantly, it came up at around 7Gb into the burn out of 8.31Gb. So I am confused. Currently as I type I am again in Live Chat with an Adobe staff member and we are trying to burn to folder as "there is a known issue when burning to Blu-ray". I will update when I get a result. I have to say I am far from impressed at the level and variety of bugs in this so-called professional and expensive software. I am starting a video business and if I continue getting bugs over the coming weeks then I will seriously consider looking at a refund and buying something else. But I want to give these guys a proper chance to sort this.

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