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Can not enable hardware encoding with GTX 1080

Community Beginner ,
Jul 16, 2019 Jul 16, 2019

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I bought a msi geforce gtx 1080 gaming x plus today.

Unfortunately I cannot activate hardware acceleration in Pr.

My system

i7 and 16 GB ram.

How can I solve the problem?

Here the result of the GPUSniffer:

C:\Program Files\Adobe\Adobe Premiere Pro CC 2019>gpusniffer

GPUSniffer testing 254

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: GeForce GTX 1080/PCIe/SSE2

OpenGL Version: 2.1.2 NVIDIA 431.36 26.21.14.3136

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1920, 1080)

   Max texture size: 32768

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 1 devices supporting GPU computation.

CUDA Device 0 -

   Name: GeForce GTX 1080

   Vendor: NVIDIA

   Capability: 6.1

   Driver: 10.1

   Total Video Memory: 8192MB

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LEGEND ,
Jul 16, 2019 Jul 16, 2019

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This is a common misunderstanding.

You enable GPU use in the Project settings dialog, with the Mercury Acceleration options. With your GPU, like mine, it would be CUDA.

When you see the summary section lines of the Export Dialog referring to software or hardware encoding, those are NOT references to the GPU use at all. Those ONLY appear in H.264 encoding, and are set by whether or not your CPU has the Intel QuickSync hardware included and enabled in the BIOS.

If your CPU has QuickSync and it's enabled, then your Summary section will say "hardware encoding" for H.264 exports. If you don't have a QuickSync CPU, then it will show 'software encoding' for H.264 exports.

And again ... this doesn't have anything whatever to do with GPU use.

Neil

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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Thank you for the full explanation.

What I don't understand is why Adobe recommends GeForce 1080 on its homepage. And why doesn't Adobe mention the Intel QuickSync requirement?

Ok I will try your suggestion and see if it works.

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Community Expert ,
Jul 17, 2019 Jul 17, 2019

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It does say under Hardware Acceleration System Requirement:

Adobe Premiere Pro System Requirements

gpu vs intel.png

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LEGEND ,
Jul 17, 2019 Jul 17, 2019

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They recommend the 1080 because they're good cards. And Premiere uses them well, for anything Premiere uses the GPU for.

Again, the use of the GPU is set as Ann shows in the Project settings dialog. And is completely separate from the H.264-only encoding capabilities of Intel QuickSync CPUs.

Which ... again ... has nothing whatever to do with Premiere's use of the GPU.

Neil

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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Thanks for your Answers!

Where can I find the setting for "Intel Graphics enabeled" ?

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LEGEND ,
Jul 17, 2019 Jul 17, 2019

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In the Preferences dialog, Media tab, near the bottom ...

Neil

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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It's already enabled

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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And in Project settings I have joice hardware acceleration

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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OK i have hardware accaleration enabled in prerferences. And in the project settings hardware acceleration is also enabled.

InViedoexport the field for hardware acceleration is still grayed out.

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Adobe Employee ,
Jul 17, 2019 Jul 17, 2019

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Here is the requirement for it. It is only for Intel GPU.

Check Hardware acceleration system requirements in Adobe Premiere Pro System Requirements

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Community Beginner ,
Jul 17, 2019 Jul 17, 2019

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I can not use my geforce for rendering?

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Community Expert ,
Jul 17, 2019 Jul 17, 2019

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It's still used, just not as often as you hoped it would be.

ediths23758511  wrote

I can not use my geforce for rendering?

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LEGEND ,
Jul 17, 2019 Jul 17, 2019

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The use of the GPU is different in every video editing/fx app.

Here's the list of what Premiere uses the GPU for ...

GPU Accelerated Effects: https://helpx.adobe.com/premiere-pro/using/effects.html

Neil

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