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O
OYotam
Participant
November 28, 2022
Answered

Can't add subtitles

  • November 28, 2022
  • 3 replies
  • 1288 views

I can't add new subtitle tracks 

A week or two ago it worked fine but suddenly I can't do anything.

I tried everything and I don't know what happened or how to fix it.

The only way I could do something was to import subtitles from an old project and change the words

but this video is longer so I am missing a few minutes of subtitles.

 

 

 

    This topic has been closed for replies.
    Correct answer Stan Jones

    @dorbes_6562,

     

    Your screenshot shows that you are using a version of PR before transcription was changed to run on your local machine. The cloud transcription was turned off and can no longer be used.

     

    What version of PR are you running?

     

    Stan

     

    3 replies

    D
    dorbes_6562
    Participant
    December 9, 2024

    How can i solve this problem 

    Stan Jones
    Community Expert
    Stan JonesCommunity ExpertCorrect answer
    Community Expert
    December 9, 2024

    @dorbes_6562,

     

    Your screenshot shows that you are using a version of PR before transcription was changed to run on your local machine. The cloud transcription was turned off and can no longer be used.

     

    What version of PR are you running?

     

    Stan

     

    D
    dorbes_6562
    Participant
    December 9, 2024

    What local 

    quote

    @dorbes_6562,

     

    Your screenshot shows that you are using a version of PR before transcription was changed to run on your local machine. The cloud transcription was turned off and can no longer be used.

     

    What version of PR are you running?

     

    Stan

     


    By @Stan Jones

    What local transcription 

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    November 29, 2022

    I don't think that is where you add them. You already have a caption track (we can see the captions). Just disable the current track in the Timeline (click the eyeball). And you may need to click in some empty space if a caption is selected there. Then you'll see the "Create new caption track" in the Text Panel. Or right click the caption track header area, and pick new track.

     

    I feel foolish, because I have no memory of seeing that greyed out option before. What does "Add to new caption track" mean? In any event a) it has been there since the beginning, b) there is no description of what it does in the reference guide, and c) I can find no way to make it active.

     

    Stan

     

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    November 28, 2022

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