Can't change my renderer and playback settings

Forum|Forum|2 years ago
November 4, 2023
2 replies
9662 views

Hi, after the Premiere Pro update for 2023, I ran into the problem of changing the rendering. I need to do the work and adapt it. Previously, I always chose Software Only, but now I can't choose the right type of render. My operating system ( MacBook pro 14 m2 pro, macOS Sonoma 14.1 )

Bug

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Correct answer Kevin-Monahan

HI @DmitryRA,

There is no Software Only mode in the Renderer any longer with the new Mac hardware. It's locked on "Metal." Software Only was available via Rosetta in the last version, but you can no longer use it in v.24.0. Sorry for the frustration.

Thanks,

Kevin

Kevin-Monahan

Correct answer

Community Manager

HI @DmitryRA,

There is no Software Only mode in the Renderer any longer with the new Mac hardware. It's locked on "Metal." Software Only was available via Rosetta in the last version, but you can no longer use it in v.24.0. Sorry for the frustration.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Remote Index

Inspiring

@Kevin-Monahan
“There is no Software Only mode in the Renderer any longer with the new Mac hardware. … you can no longer use it in v.24.0..”

Kevin,

This is not true according to Adobe documentation. The current knowledge base directs users to “choose “Mercury Playback Engine Software Only” as part of the guide to "fix common export errors".

R.

Remote Index

Inspiring

You are also incorrect. All Apple Silicon-native versions of Premiere Pro are permanently locked to the Metal GPU rendering mode. And starting with version 24.0, you will not be able to run Premiere Pro in Rosetta emulation mode at all. Hence Kevin's post.

Hello Rj, etc.

"You are also incorrect. All Apple Silicon-native versions of Premiere Pro are permanently locked to the Metal GPU"

I think what you mean is that the Adobe documentation is incorrect.

What I have stated is correct - the documentation directs users to to “choose “Mercury Playback Engine Software Only” as part of the guide to "fix common export errors".

I was trying to draw the attention of the appropriate people and get this addressed in the doucmentation.

R.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.