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KellyHobbs25
Participant
January 20, 2023
해결됨

Can't connect to external HD after update

  • January 20, 2023
  • 3 답변들
  • 491 조회

So I just updated my computer to Monterey, and since I was having some issues with my cache taking up too much space I moved the cache to my external RAID drive (lacie).  However, now Premiere is showing all media offline.  When I go to locate the footage, it shows me the RAID drive, but will not let me click into it to connect the path.  

 

But I can still import into a project from the RAID.  No idea what I did to screw this up.  Anyone have any idea what mgith be happening?  

이 주제는 답변이 닫혔습니다.
최고의 답변: Christian.Z

Permission issues?

Check the permissions you set on the RAID

If you are on a mac, go to system preferences -> Security and Privacy -> Privacy tab -> Full disk access

3 답변

Christian.Z
Community Expert
Christian.ZCommunity Expert답변
Community Expert
January 21, 2023

Permission issues?

Check the permissions you set on the RAID

If you are on a mac, go to system preferences -> Security and Privacy -> Privacy tab -> Full disk access

    M
    Michael Grenadier
    Legend
    January 21, 2023

    good thought.  It is possible that Apple in all there wisdom does sometimes changes these behaviors when updating the OS...  I know that you do see notifications, etc when installing a new program

    M
    Michael Grenadier
    Legend
    January 21, 2023

    how is the raid formatted?  Wonder whether there's a file name issue.  If you turn off "only display exact file name matches" in the relink dialog, do the files show up?    Try moving one file to another drive and see if premiere will allow you to manually relink to that file...

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 21, 2023

    Did you also move the media files to the RAID?

    Where are/were the media files located?

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