Skip to main content
Inspiring
July 13, 2021
해결됨

Can't drag and drop anything anywhere into Premiere Pro

  • July 13, 2021
  • 8 답변들
  • 28323 조회

After several months of issues with any version of PP above 14.5, the latest one is finally working on my PC. Working as in not crashing immediately at start-up. But now I can't drag and drop anything into it: not a video, audio or image, not into the timeline, bin, or anywhere. I just get the crossed circle every time and everywhere. Tried resetting (holding ALT when launching PP) - didn't help. Does anyone have any idea how to fix this? Importing every file the long way is way too cumbersome.

 

Mod note: Edited for content. Please don't disparage other humans on our forums, including Adobe staff.

최고의 답변: DieEvi

Hey there, I solved the problem 🙂 DO NOT run Premiere as administrator, instantly worked for me again 🙂 

8 답변

Precious_adventures15D5
Participant
April 25, 2023

For the record for future generations - I had this same problem today, and in my case it turned out to be a JPEG file in CMYK mode rather than RGB. When dragging and dropping, the operation will silently fail. When importing using Cmd+I, you will get a proper message.

R Neil Haugen
Legend
September 30, 2022

In the Project panel, if you right-click in the panel, Import, and select a folder somewhere, you get that folder as a bin if it has more than one item. If only one item in it, you get the item not the folder as a bin.

 

And although you can import via drag/drop from a file manager app outside of Premiere, it doth seem more likely to get all file meta in the proper places (from practical experience) when using it's own processes.

 

So the MediaBrowser panel works directly as a file manager app. You can easily 'favorite' locations for quick access, navigate around your computer precisly like any other file manager. Use it as a 'floating' panel if you want to move it around.

 

And when you add a folder, it's now also a bin.

 

A possible working practice.

 

Neil

Everyone's mileage always varies ...
Participant
September 28, 2022

Hi Guys,

 

Im new to editing and this community so please excuse if I havent gone through the correct protocols in posting this question.

 

I am currently taking an online course to learn Premiere Pro and we are now been shown how to use "Assembly View" for better organisation. I am using a PC.

 

For some reason it wont allow my to drag and drop complete/whole folders in this view. I can go within each folder select all and then drop but I can't do the whole folder as the instructor is currently showing.

 

Can anyone please advise?   (I see a circle with red line down the middle when trying to do this)

 

Stan Jones
Community Expert
Community Expert
September 28, 2022

If you are in the Assembly WORKSPACE, you probably have 3 main PANELS - Project Panel, Timeline Panel, and Program Monitor. Are you dragging from Windows Explorer to PR?

 

> drag and drop complete/whole folders in this view. 

 

You can drag files from Windows Explorer to the Project Panel or Timeline. You can drag a folder only to the Project Panel.

 

Stan

 

Participant
September 29, 2022

Hi Stan, thanks for your reply.

 

Microsoft edge is the browser im using yes I am trying to drag a folder/s to the Assembly project panel.

 

The folders have already been downloaded and saved to a folder in my desktop.

 

Please see video attached. Thanks.

DieEvi답변
Participant
July 15, 2021

Hey there, I solved the problem 🙂 DO NOT run Premiere as administrator, instantly worked for me again 🙂 

Participating Frequently
February 25, 2023

God, what is adobe's malfunction?  How the hell does this company manage to screw up something when running as admin?  It shouldn't be an issue.  And I'm paying HOW MUCH for this?  Well, my school is.  I'd never pay the obscene prices for this software, and this is just another reason why.  Adobe needs to start fixing these bugs and improving compatibility.

Participating Frequently
January 29, 2024

THIS!!  ❤

Participant
July 15, 2021

Having the same problem, did you find a solution?

R Neil Haugen
Legend
July 13, 2021

First thing ... although I know a lot of people do it, I really never simply drag/drop from Finder/Explorer to import media. I either use the Media Browser or the Project panel import options.

 

In Media Browser, I do have 'favorites' set for my main drive/folder locations so getting to stuff is fast and direct.

 

I often import entire subfolder systems, either through the Media Browser or Project panel, right-click, Import.

 

Neither takes any more time nor clicks than going out of PrPro to open a Finder/Explorer window and navigating to the folder/media. And from long experience, using Premiere's import/ingestion process does a better job of getting the file metadata from media into PrPro's databases cleanly.

 

As to getting things from the Project panel ... if that's not working, then Kevin's right, you need to check your Source/Target patching on the sequence.

 

Neil

Everyone's mileage always varies ...
Sergiu_M-D작성자
Inspiring
July 13, 2021

Thanks for sharing your habits regaring importing files into PP. I'm sure you understand that other people might have other habits; whether they suit them better than yours or not is another question, not always open for discussion.

 

Still, I have a basic feature of Premiere Pro not working on my PC and I'm trying to find a solution to it. I might have done the same even if it was a feature I rarely use and could get around (who knows, maybe it will be crucial to me one day and I will regret not having fixed it before).

R Neil Haugen
Legend
July 13, 2021

But does it work to import the ways Premiere Pro was designed to best work? If so, that's simply part of the troubleshooting process. Useful data.

 

If not, that is also part of the troubleshooting process. And is also useful data.

 

At this point, we're troubleshooting. That's all I'm considering.

 

I'm never interested at first on something like, in this discussing what each of us might prefer. I'm just trying to find out how to get someone working. Period.

 

After they're working, yea then, talking about how we'd all like to do something is fine.

 

Neil

Everyone's mileage always varies ...
Kevin-Monahan
Community Manager
Community Manager
July 13, 2021

Hi Sergiu,

Sorry about that. If you show us a screenshot, we can help more easily. I suspect your tracks are not patched properly. This post should explain how to set up source patching. Let me know if it works or not.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Sergiu_M-D작성자
Inspiring
July 13, 2021

@Jeff Bugbee Thanks for the suggestions, tried them all (as reluctant as I was to reset my settings again), but to no avail. And no, there is no dialog window open, I just open PP with a blank project and try to drag an drop a file into it.

 

@Kevin-Monahan I wish you read my post completely instead of rushing to post something no matter how (ir)relevant. What coud the source patching have to do with the inability to drag and drop a file in the bin? I know many people post their question without putting any kind of effort into finding a solution themseves, even by just googling it, but please don't just assume everyone is like this and copy-paste a standard answer everywhere.

 

Anyway, attached is a screenshot, maybe it helps.

Jeff Bugbee
Community Expert
Community Expert
July 13, 2021

Did you reset your workspace? Or change to a different workspace layout? You've resized your bin to the lower left, I'd like you to swap to a "default" workspace and see if you can import then.

 

Another thing to check (as I see you are on Windows): do you have Display Scaling turned on in your Windows settings? I've seen this setting (when set to anything but 100%) affect odd things like what you are experiencing. Try confirming that setting is 100%, then try your drag and drop import again.

Jeff Bugbee
Community Expert
Community Expert
July 13, 2021

Reset preferences and plugins by holding SHIFT+ALT at start up, not just ALT. Give that a try. Also, if you getting the crossed circle, is there another dialogue window up somewhere? Try resetting your workspace once you get into Premiere and open a project, then try to drag in an import again.