Can't export Premiere CC project, and now i cannot even open the app.. :( :(

[Guest]

Hello,

I have posted hours ago that i can't export my premiere pro cc project, and now i am not even lunch the app..

I restarted my computer and still, now response..

What should I do?

Due date is midnight tonight.. and i've been trying the whole day!!

Can anyone help, please?

THANK YOUUUU

[Wes Howell]

The first thing I would try would be to hold option and shift right as you launch Premiere to clear your preferences.

[shimmer-ready]

Having a similar problem - can't open the app on either of my computers. Tried multiple project files - all I get is a clack screen and a spinning wheel.

Yay!

[Wes Howell]

Sorry to hear about this

It appears your issue is more of a troubleshooting problem which could be solved more easily by our support team. (We need more info) You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html