Can't EXPORT! "Rendering Required Audio Files"

[Ryan25575726vb6c]

I have a 1 minute video project. When I go to export it, it says "Rendering Required Audio Files" at 0%. I waited about 10 minutes and it was still at 0%

I have the original audio file and also an mp3 song for background music on this short and simple project. I tried converting it to a song to a WAV file but that didn't make a difference. Also my C and D drive are not close to being full, if that makes any difference.

I tried exporting the project without the music audio in it and it said the same thing. I then tried to export the project with out the original audio and then another time with no audio and the "Rendering Required Audio Files" still showed up and wouldn't export.

Any tips would be greatly appreciated!

Ryan

[Michael Grenadier]

Андрей5E17

afaik, the renderer setting effects the video, not the audio.   If that solves the problem and allows you to export, seems like it's not too onerous a fix.      And probably a good idea to file a bug report

https://community.adobe.com/t5/premiere-pro-discussions/faq-how-do-i-file-a-bug-report-or-write-a-fe...

chazd48838456

So this just started happening after a software update?  So revert to the previous version...  and file a bug report

and hopefully the problem will be addressed in the next update.   Trust me on this, the Adobe engineers look at the number of bug reports of specific issues and prioritize ones that are common...  You might also try the beta version.   It is unrealistic to expect Adobe to test the software and every possible variation of hardware and OS, not to mention other issues (like other software installed on the system) that could be the root of the problem.    Back in the day, Avid sold a turnkey system, providing all the hardware and software and updates often caused these kind of issues on some systems, not all.   And maybe try Андрей5E17's workaround.  

I can suggest many troubleshooting steps that may help isolate or fix the problem.   If either of you want me to do that, post back.    and please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and source properties and sequence settings.   As far as I can tell with a cursory review of this thread, neither of you has done this...  It's crucial to approach troubleshooting in a systematic fashion.  

[Pablo272176547aql]

It's not a hardware issue. I have the same issue on both my Macs. One a 2017 imac with 32gb of ram and another a brand new m1 Mac with a completely fresh install of premiere that I bought to try and get round the performance issues I was having with premiere but low and behold they're all still present. I started having issues with the last update. Corrupting audio files on import, then corrupting my saves and crashing, then this started with the newest update. I get the same error on both Macs and I'm not doing anything that should be pushing the system or software. 8 bit video straight out my camera, all audio clips are wav files at 48000hz. I had one project with this issue where one file was 41000hz and I replaced it with the same clip at 48000hz, deleted the old clip, cleared my cache, transferred to my new Mac, newly installed premiere and still had the same issue.  No plug ins or external software. Only audio adjustments are to increase gain here and there. I've had nothing but problems with Adobe for years with things it should be able to handle easily and as soon as I get a quiet spell I'll be exploring other options. 

The only workaround I have found is to select export then send to Media Encoder. This somehow gets around it but not sure if this will work or give the best results for everyone as I'm not sure my Lut is being applied properly but it's better getting something out than nothing, it also takes longer to export this way.

[Michael Grenadier]

Have you filed a bug report?  

There may be something common between the workflow on both computers that's causing the problem.  Not everyone is seeing the problem.

If you're just seeing the problem in the latest version, why not install the previous version of Premiere?

 Is this happening everytime you try and export directly within Premiere, rather than sending to Media Encoder?   What camera are you shooting with?  And how are you increasing the audio gain?  

Please answer all the questions in a systematic fashion.  If you don't know the answer, say so.  We CAN figure this out.  But it may take some time.   I may be missing something (hard to believe...) and if so, hopefully someone else will make some suggestions.  

[Michael Grenadier]

I'm out of the loop today, but will be checking email on my phone and if something obvious occurs to me, will try and post...  but I'll stick with this if you do...

[Pablo272176547aql]

I can't install the previous version as I've completed several jobs to the point of export and would lose all my progress on them if I revert to an older save. I've lost weeks if not months wrestling with the corrupted files, saves and crashes from the previous update which appears to be resolved to these audio issue now with the latest update. 

Its happening on every project now. And appears to have started when I tried editing an audio project last month after updating.

Here's my workflow

I shoot on Sony a7iii's and an a6600 in 8bit, 1080p, 50fps. 

If I introduce footage from another camera of any kind...chug chug chug and it's almost impossible to get through edits. 

Start new project, import all video files, seperate into relevant bins. Import all audio files, seperate into relevant bins. 

Run create multicam sequences on each bin. 

If I'm lucky it works, if not it'll start corrupting my audio files which will then appear as file length 00.00.00.01. 

Edit my multicam sequences. Adjust colour and exposure as required. Add titles using text tool. 

Export. 

To adjust audio gain I right click and select "adjust audio gain" or whatever it's called, I either normalise or adjust by the required amount by adding or subtracting dB. 

That's as complex as what I'm doing gets. My Macs and my software should be able to handle this. But the performance seems to get progressively worse with each update. 

Hope this helps. 

[Michael Grenadier]

Ok. Will try and suggest some troubleshooting steps when I get home this
evening. Have posted a bug report? Do it asap

[Michael Grenadier]

And post the link to the bug report to this thread so anyone experiencing
this issue can upvote it.

[Michael Grenadier]

And if someone will post a bug report and post the link here, you'll all have the opportunity to upvote it and hopefully catch the eye of the adobe engineers.    I repeat, this is not happening to everyone and filing a bug report and if everyone with the issue upvotes it, it's much more likely Adobe will address the problem...

[Michael Grenadier]

and if everyone follows the bug report, they'll see if anyone including adobe employees has any suggestions, workarounds, etc.    I don't have the issue, so I don't think I should file the report.   I understand everyone's frustration, but I honestly think we can solve this issue.  

[neil wilkes]

Hi Michael.

A couple of ideas that it may be worth trying to fix the existing project:

1. Purge your cache files completely. All of them. Save the project, close the project. Go into edit settings now & delete all surplus cache files, and make sure that the setting here is to put cache files next to the actual files for preference as this means when the project is done and you are backing up the files you'll be able to delete all the cache files and not miss any, as all will be in the project folder.

Close Premiere now, and open the location of your old Adobe Media Cache location.

Delete everything you find in here - most will be useless and any that Adobe tools require will be regenerated the next time the project is launched.

Now relaunch Premiere & then your project that had been causing trouble.

Can you export now?

If not, are all your audio files at the same sample rate? You probably do not want to be mixing sample rates, and this may well be where things are sticking with a linked video/audio combo at a different sample rate to the main sequence.....worth a look, anyway?

[Michael Grenadier]

Thanks Neil. Great suggestions. I have a bunch of ideas to have them try
also

[Pablo272176547aql]

I'll try this later, but surely one of the most used editing platforms should be able to handle audio files of different sample rates? 

[nathalieb26460355]

Thanks for this. I did all of that with teh cache and I still can't export. I am using only one audio track. It just wouldn't export. I am still getting the "Rendering required audio files". Have you heard anything more about his issue? Thanks.

[rstetz]

I was having the same issue, It got hung up in Premiere but then I sent it to Media Encoder and it worked fine.

[Robert Mize]

Same problem here:  I'm trying to render a :10 sec. video file with VO & .aiff music;  and :30 mins. later,  Premiere still show 0% progress in "Rendering required audio files."  I cancelled that, put it in Media Encoder, which still took over 10 minutes to render the :10 secs of audio, and then spit the video out in about :02 secs.  I tried the fix from Neil Wilkes, but to no avail.   Premiere did not always have this issue.  Bottom line is, I can't afford to spend the time waiting on buggy software...  not to mention the cost of PPro.  Maybe DaVinci Resolve is in my future.

[Michael Grenadier]

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings...   I've never seen this happening and I work on a variety of macs and on a windows machine.  Never easy to diagnose these problems from a distance and it's crucial to approach this in a systematic fashion if we're going to be able to solve the issue.   Since we're talking abouot a 10 second sequence, if you want to send me the source and a premiere project with just this sequence, I'll see if it's a problem on either my mac or windows machine...  You can reach me directly by clicking on my username at the top of this post and send me a direct message...  If it happens on one of my systems, hopefully I can isolate the cause and if it doesn't, we can start troubleshooting your setup.

[Robert Mize]

Thanks very much for the quick reply !

My primary system is:

MacBook Pro, OS Ventura 13.1

2.3 GHz 8-Core Intel Core i9

Radeon Pro 560X 4 GB

Intel UHD Graphics 630 1536 MB

16 GB 2400 MHz DDR4

Premiere Pro 23.1.0  (Build 86)

My render effort was actually a :15 sec. TEST render of a much longer sequence:  230102_CPAT_MUC_FINAL

When I saved the project as  PPro_AudioSlowRender.prproj  and reduced it to only the TEST sequence and associated media assets, the render was not delayed at all, rendering in less than :02 secs.

I’ve attached both Premiere files, but not the source media due to the size.

[Michael Grenadier]

I think we're getting somewhere.   I'll try and open these projects later today on my windows machine (don't have premiere 23 installed on the mac which is a 2012 macbookpro) and see if there's anything obvious going on...

[Michael Grenadier]

Although Premiere can usually handle almost anything you throw at it, somethings can cause intermittent and unpredictable problems.     First, your video is all 25 fps and your sequence is 29.97.        Ann, the source audio for the video is 32k sampling.  Only the mp3 audio is 48k...

And your music is mp3 which is a compressed format.   

All these things could be causing the issue and it could be the combination of any of these that is creating your export problem.     

First thing you might try is to duplicate your sequence and change the sequence settings to 25 fps.  I generally wouldn't work with 32k sampling as that's generally not a standard video format...  but the fastest thing to try is to export the mp3 files as a 48k 16 bit aiff which is uncompressed and will play better with Premiere...   If that doesn't speed up your export, post back and we can discuss what else to try...

Generally, I work with standard video formats and don't mix frame rates or audio sampling rates...  I've been doing this a very long time (actually started editing film on an upright moviola) and earlier versions of computerized editing software would not allow you to combine these formats...  and so I'm in the habit of making sure everything matches before editing...

[Robert Mize]

I don't go back to the film days, but I do remember when it wasn't much more complicated the 3/4" and/or Beta.  I appreciate those suggestions and wholeheartedly agree with the pursuit of consistency. Unfortunately the explosion of Zoom recordings and social media content as source material has forced us to deal with all kinds of variations on a timeline.  Consequently, this is probably just a new step to incorporate into the workflow.  

Again, thanks very much for your time and attention on this.

[Michael Grenadier]

You're absolutely right, it is a step you need to incorporate before you start editing...  but was trying to suggest the quickest "possible" solution...  

[Ann Bens]

Your sequence settings are set to 32000kHz as your audio is 48000kHz

[Robert Mize]

This project contains assets with various sample rates, frame rates and formats.

Are you suggesting I should first "pre-render" all my audio in the same sample rate as the sequence ?  

[Michael Grenadier]

In my most recent post, I suggested you try just changing the mp3 to match your video elements and match your sequence settings to your video elements...   but DUPLICATE YOUR SEQUENCE FIRST.   It may fix the problem without spending a lot of time...  and if it doesn't work, post back and we'll figure out how to proceed.

[הדר26421940xrph]

Hey there! I ran into exactly the same problem and found a relatively simple solution!
You have to select all the clips and things you want to export and then press enter (it actually renders everything before and creates separate files that are saved on the computer). After it finishes you can export and everything works. Tell me if it worked..