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Can't zoom in timeline while dragging clip.

Explorer ,
May 03, 2024 May 03, 2024

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I have been zooming while dragging a clip forever using the plus and minus keys. Now all of a sudden it stopped working, I am on premiere 24.0.3 but in this same session it was still working. I also reset my preferences, didn't work.

 

So I can still drag clips, I can also still zoom in/out using those keys but I would like to do it simultaneously.

 

I already found a topic about this exact problem from 2019 but the only solution that was offered said that zooming and dragging just shouldn't be done at the same time. I've been doing so for at least 10 years so it seems like it should work!

 

Please let me know if you have any ideas on how to fix!!

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correct answers 1 Pinned Reply

Adobe Employee , Nov 18, 2024 Nov 18, 2024

Hi @petrosmarcos -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How do I write a bug report?

 

Our Current long term support version is 24.6.3 can you try updating and let us know if you are still experiencing issues.


Sorry for the frustration.

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Explorer ,
Nov 17, 2024 Nov 17, 2024

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This problem solved itself back when I made this topic, now all of a sudden it happened again, mid session. Still no fix!!

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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Hi @petrosmarcos -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How do I write a bug report?

 

Our Current long term support version is 24.6.3 can you try updating and let us know if you are still experiencing issues.


Sorry for the frustration.

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Explorer ,
Nov 18, 2024 Nov 18, 2024

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Hello! Thanks for the reply, I am on version 25.0.0, have I gone too far?

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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Hi @petrosmarcos - Your original post said 24.0.3 so it's been awhile I apologize that nobody has gotten back to you.  Thank you for confirming version 25.  Can you back up your settings and then try holding down "Shift" while opening premiere and selecting "Reset app preferences".

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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I've never done that until just now, but it is working in Beta 25.2 b18.

Win11 - 23H2

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New Here ,
Nov 25, 2024 Nov 25, 2024

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Hello @jamieclarke I have the same issue in my end just right now. Do you have a suggestion how to fix this issue, Thanks so much

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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New Here ,
Nov 26, 2024 Nov 26, 2024

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Hello, I have fixed my issue. Seems Premiere Pro needs to restart for some reason and then it works back to normal afterwards. Just a weird bug I guess.

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

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Cool! Easy fix. I turn my machine off every night, and sometime reboot during the day.

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