Cannot Export H.264: Selector 9, Error code: 3

[Cnoriegabe]

Hello Kevin, I need your help ASAP.

I am having this error, I cannot export anymore: Selector 9, error code: 3. I currently have Premiere 22.6.2. PLEASE THIS IS URGENT!!!

[Kevin-Monahan]

Hi Carolina,

Can you try removing punctuation marks from your file naming schema? I see a comma. After renaming the export file, try exporting again.

Thanks,
Kevin

[Cnoriegabe]

Hello Kevin,

I did as requested, but I had the same problem... Please I need help is urgent.

[Kevin-Monahan]

I am sorry that did not work, Carolina. What you might want to try next is to inspect the Timeline at the timecode indicated in the error dialog box. There may be a heavy effect or corrupt clip at 2:25-2:26. Remove any suspect effects or use the render and replace function with working around the issue. Let me know if that works for you.

Thanks,
Kevin

[Cnoriegabe]

Hello Kevin,

No, that doesn't work either. The thing is that I have updated the latest version of Premiere Pro and now I am having this issue with projects that were being made before the update. Now that I try to export them I cannot... I think that there is an issue with this Premiere version. Is there a possibility that I could have a zoom with somebody that can review my problem? Thank you!

[Keara26246407lnhd]

I am having the same issue and I wonder if its becuase the update as well.

I need help urgently I've been working with this issue for 3 days currently and need to get it out to my client. 

If there is anyway we could have an online call that would be great!

[Kevin-Monahan]

Sorry, Keara. Contact our agents here and ask for the video queue: https://helpx.adobe.com/contact.html. You can chat with a video specialist or request a phone call. 

In the meantime, please provide us with more information about your system and media, and we can try to help. You can also try some of the troubleshooting steps mentioned earlier. I can help with those.

Thanks,
Kevin

[Kevin-Monahan]

Hello Carolina,

I am sorry that my advice didn't help. As I mentioned to @Keara26246407lnhd, you can contact our agents here and ask for the video queue: https://helpx.adobe.com/contact.html. You can chat with a video specialist or request a phone call. 

One final thing to try is to delete the media cache. That might help. Let us know if our agents help you solve this.

Thanks,
Kevin

[Baffy19]

Try to create a new sequence and copy your data from the old one to the new one. Important: do not duplicate the sequence, but create it yourself. Let us know after

[Kevin-Monahan]

That is an excellent troubleshooting step, @Baffy19 Thank you!

Kevin