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3

Cant export with hardware (Only software) with h.265 if you turn off audio!

Contributor ,
Nov 14, 2024 Nov 14, 2024

As the title suggests, if I deselect audio when exporting an h.265 file, it changes the codec to use software instead of hardware, making the export take about 10 times longer.

 

From time to time I export b-roll clips from projects to help with creating future demo reels, or other projects and I do not need audio in those close (It's just for b-roll and it takes longer in the edit to deal with audio if it was there), so being able to export with hardware in h.265 with NO audio selected would be ideal.


Can we get this looked into please? I brought this up a couple years ago but I guess it was overlooked.

 

Thanks

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correct answers 1 Correct answer

Adobe Employee , Jan 21, 2025 Jan 21, 2025

Hi @Will..,

Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

 

Thanks,
Kevin

 

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correct answers 1 Pinned Reply

Adobe Employee , Nov 14, 2024 Nov 14, 2024

Hi  @Will.. ,

Thanks for submitting your bug report. We might need a few more details to try to help with the issue. Please see; How do I write a bug report?

Sorry for the frustration and thanks for reaching out.

Best,
Rach

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

Hi  @Will.. ,

Thanks for submitting your bug report. We might need a few more details to try to help with the issue. Please see; How do I write a bug report?

Sorry for the frustration and thanks for reaching out.

Best,
Rach

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Contributor ,
Jan 09, 2025 Jan 09, 2025

What new details do you need? This is easily repeatable. All you do is go to h.265 and deselect audio, then it automatically turns off HARDWARE encoding, which then takes forever to export.

I'm on MacStudio M1 Ultra, on PR 2024, and PR 2025.

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Adobe Employee ,
Jan 21, 2025 Jan 21, 2025
LATEST

Hi @Will..,

Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Expert ,
Nov 14, 2024 Nov 14, 2024

Not seeing this on windows.

Post computer specs, OS , sequence and export settings.

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