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Will..
Inspiring
November 14, 2024
Answered

Cant export with hardware (Only software) with h.265 if you turn off audio!

  • November 14, 2024
  • 2 replies
  • 461 views

As the title suggests, if I deselect audio when exporting an h.265 file, it changes the codec to use software instead of hardware, making the export take about 10 times longer.

 

From time to time I export b-roll clips from projects to help with creating future demo reels, or other projects and I do not need audio in those close (It's just for b-roll and it takes longer in the edit to deal with audio if it was there), so being able to export with hardware in h.265 with NO audio selected would be ideal.


Can we get this looked into please? I brought this up a couple years ago but I guess it was overlooked.

 

Thanks

    Correct answer Kevin-Monahan

    Hi @Will..,

    Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

     

    Thanks,
    Kevin

     

    2 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    November 14, 2024

    Not seeing this on windows.

    Post computer specs, OS , sequence and export settings.

      R
      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      November 14, 2024

      Hi  @Will.. ,

      Thanks for submitting your bug report. We might need a few more details to try to help with the issue. Please see; How do I write a bug report?

      Sorry for the frustration and thanks for reaching out.

      Best,
      Rach

      W
      Will..Author
      Inspiring
      January 9, 2025

      What new details do you need? This is easily repeatable. All you do is go to h.265 and deselect audio, then it automatically turns off HARDWARE encoding, which then takes forever to export.

      I'm on MacStudio M1 Ultra, on PR 2024, and PR 2025.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity ManagerCorrect answer
      Community Manager
      January 22, 2025

      Hi @Will..,

      Are you still experiencing this issue? Like @Ann Bens, I'm not seeing this either and I'm on macOS, an M1 MacBook Pro. I hope we can help you with this.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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