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[Fixed] Captions burning into video even when not selected to

Explorer ,
Oct 20, 2021 Oct 20, 2021

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When I export a video ( h.264 ) I am selecting to create a sidecar file ( SRT ) on the captions tab , when I export, it does create the SRT file, but it also burns the closed captions into the video. When I select NONE for Caption Export options when exporting, it is still burning the closed captions into the MP4 file.

This is happening on all 23 sequences inside my project file. The only way I can get the captions to not burn in, is to turn off the eyeball on the Subtitle track. Which then requires me to re-render the entire timeline.

This is using Premiere v15.4.1 build 6 . Any thoughts ?

 

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correct answers 1 Pinned Reply

Adobe Employee , Mar 07, 2024 Mar 07, 2024

Hi Community,

This bug has been marked as fixed in Premiere Pro 22.1 and later. If this fix is still not working for you, please let us know.

 

Thanks,
Kevin

Status Fixed

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Community Expert ,
Oct 20, 2021 Oct 20, 2021

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Sounds like you are rendering with your "use previews in export" turned on, and you've already created previews with the timecode burned in. You either need to change that setting on export so you will re-render on export or turn off the captions and re-render your timeline.

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Explorer ,
Oct 21, 2021 Oct 21, 2021

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Thanks for the reply. When exporting " Use Previews " is not selected.

 

 

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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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Can you provide more screenshots? One of the timelines showing the caption track, the Text Panel, and the Program monitor.

 

Even though you have rendered the sequence with captions off, I would try "deleting" renders and also clearing the media cache.

 

Stan

 

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Explorer ,
Oct 21, 2021 Oct 21, 2021

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Thanks.
I have attached the screenshots. I did clear the media cache and still had the same results. Captions were still burned in, even when none is selected.

I then cleared media cache ( and verified both the Media Cache and Media Cache Files folders were both empty ) and even deleted the Pro Video Previews , restarted premiere , exported with NONE selected. Same thing, captions are still burned in.


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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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JTW, very odd. I don't recall anyone reporting this problem.

 

First, as unlikely as it is, be certain you are looking at the correct export folder/file.

 

Second, I would reset the Captions workspace. I don't see how this would be the problem. 

 

Third, create a new project, import an asset, create a caption track and a couple of captions. Then test export.

 

Stan

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Explorer ,
Oct 21, 2021 Oct 21, 2021

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Thanks Stan.

I verfied I am looking at the correct export folder. Yesterday I had exported about 20 times , each time when the video showed the captions , i removed it from the folder. I even verifed by looking at the time/date stamp on the file.

I did try a new sequence, and the same happened. I will try a new project once I have all videos from this project delivered to the stakeholders. 

My other task is to create steps/process for co-workers to use Adobe Premiere for captions. Before some would export MP4 , and use either Camtasia to create the SRT file, or create the captions manually ( painfully ) in Storyline.

Appreciate the help and suggestions.

 

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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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In your export panel, under Effects, is Timecode Overlay checked?

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Explorer ,
Oct 21, 2021 Oct 21, 2021

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Negative. I use a transparent video layer with timecode effect , that I turn off for final draft.

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Community Expert ,
Oct 21, 2021 Oct 21, 2021

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Okay. Let us know. Very odd.

 

Stan

 

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Explorer ,
Oct 28, 2021 Oct 28, 2021

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Had time to start a new small project , using some of the same footage and audio. Captions are exporting as they are supposed to.

The only thing I can think of is I use a master project with all  my folders, sequences, etc already created so I have a common start point, something in the project must be "off". I am going to create a new master project "template" and go forth with that.

 

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Community Expert ,
Oct 28, 2021 Oct 28, 2021

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Thanks for reporting back. Hope everything keeps working!

 

Stan

 

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Community Beginner ,
Jan 11, 2022 Jan 11, 2022

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I am having the same problem. So your resolution was to basically start a new project?

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Community Expert ,
Jan 12, 2022 Jan 12, 2022

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andrew, let's see if JTW replies. I think that was what helped him.

 

Note that @Jeff Bugbee suggested one option, re "use previews" on export. There may be another variation simply related to needing to clear the media cache. Starting a new project may reset such things.

 

If you don't get this working, give us more detail about your project, and post a screenshot of the caption panel, timeline, and program monitor.

 

Stan

 

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Community Beginner ,
Jan 12, 2022 Jan 12, 2022

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The only thing that worked for me was starting a new project. 

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Community Beginner ,
Jan 12, 2022 Jan 12, 2022

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Ooops , realized I was logged in under my old account JTW Jr.

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Explorer ,
Jan 12, 2022 Jan 12, 2022

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Just confirming , yes my only real solution was to create a new master project to use as a starting point.  Sorry didnt realize my old account still had login info cached above.


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New Here ,
Jan 12, 2022 Jan 12, 2022

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This is exactly what happened to me. I transcribe and then create captions. I like to upload to YouTube using the SRT file so I can edit it or tranlate it later. But today, the captions won't turn off even when I hide them. Yesterday and previously, it worked great. Now it does not work.

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Community Expert ,
Jan 12, 2022 Jan 12, 2022

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valerie,

 

What specific version of PR are you running? Never had this problem before?

 

Any Windows etc updates? Any other changes in your system/the project you can think of?

 

Stan

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New Here ,
Jan 12, 2022 Jan 12, 2022

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No changes. I'm using the most recent update. The caption function was working normally as of two days ago. I'm a busy YouTuber with several channels. I edit about 5 videos a week. 

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Community Expert ,
Jan 13, 2022 Jan 13, 2022

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That is very odd. I'd reset preferences, clear the cache, create a new test project, and see what happens there.

 

Stan

 

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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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Thanks Stan,

I created a new project and it started working again. Kind of a pain but not the end of the world. One thing though, when I open the Captions workspace every grinds to a halt. If I want to edit one word on one caption it literally takes one minute for the change to appear on preview. I'm going to try on a new computer later on today and see if that's the problem.Some specs for the problem child in the meantime:

 

Windows 10 v21H1

OS Build 19043.1237

Processor Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHz 2.40 GHz

 

Looks like it hasn't had an update since last July. I'll also try that and see if that fixes things.

 

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New Here ,
Jan 13, 2022 Jan 13, 2022

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I am having the same problem. h.264 render burns in captions rather than creating sidecar.

 

New project it does not happen, but over time, somehow the problem rearises within the project. Unclear when/where the bug kicks in.

 

My current workaround is to render twice. Once to get the sidecar (which is also created along with the captions burning into the video). And render once with the eyeball for captions turned off.

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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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I updated the system software I'm now on 

OS Build 19043.1466

 

Still have the same problem. I switch to sidecar file and the captions remain burned in. I can't really render the timeline because I'm used linked comps with AE and it would have to render the whole thing (it's almost an hour long). 

 

I have deleted Media Cache to no avail. 

 

There is, however, an NVIDIA driver that needs updating apparently. I'll try that next. In the meantime, I'm good to go with the new project. If that one starts acting funky I'll post an update.

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Hi all,

It seems as if this works fine if I do not link my footage to After Effects (right click on clip, select Replace With After Effects Composition). I have a bunch of zoom presentations to edit and I was using AE to align everything. I have abandoned that because it takes much longer to export and as a result it looks like I can export from Premier with a sidecar file and it is not burned into the video. 

 

Hope that helps someone else.

 

Andy

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Explorer ,
May 17, 2022 May 17, 2022

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I have the same problem.

Premiere v22.3.0 build 121

Mac OS Monterey 12.3.1

Exporting through Premiere's new-ish export interface, not media encoder.

 

 

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